EDUCATION AND EXPERIENCE REQUIREMENTS

• Must have 1-3 years of Management level experience with comparable project size
• At least 5 years of successful sales-related experience preferred
• Workforce Development experience preferred
• Must have excellent written and verbal communication skills
• Should have skills and experience in providing career development assistance
• Proficient in Microsoft Office applications
• Ability to maintain flexibility as needs of contract or contractor require
• Skills and experience in creating and implementing business plans
• Ability to converse with a wide range of professionals and demonstrate a positive professional attitude
• Experience with economic development collaboratives and Going Pro Talent Fund or similar state/federal grants is a plus
• Must have notable experience in a team-oriented environment
• Valid Driver’s License and an automobile are required
• Business Services staff are required to obtain the Business Solutions Professional Certification Training (BSP) within the first year of employment
• Bachelor’s degree in business, education, human services or related area is required

• Model Servant Leadership by living EDSI’s core values
• Directly manage the Business Services team
• Establish professional working relationships to develop community support
• Represent program at local networking and chamber events
• Comfortability presenting in front of large groups
• Ensure that team activities and goals are communicated and tracked properly
• Provide positive vision for required changes during program operation
• Analyze and understand labor market information
• Create business plans and regional strategies
• Train team members on successful sales tactics
• Aid in the development of quarterly business development plans
• Attend funder-led business development meetings
• Develop relationships with area employers to secure exclusive hiring arrangements and build a network for job placement
• Promote available services, such as On-the-Job Training (OJT) and Going Pro Training Fund (GPTF), and assist employers to successfully access services
• Coordinate delivery of services and fulfillment of job orders with designated partner organizations
• Provide consistent and comprehensive account management and follow-up
• Provide, as required, target estimates or goals and periodic progress reports
• Share information with appropriate staff and/or funding agencies
• Help to ensure that positive outcomes and goals are met as required by contract
• Meet performance targets on a weekly, monthly, quarterly and annual basis
• Collaborate with economic development partners and support regional economic development initiatives
• Provide project management for large-scale Business Services projects within the service area
• Create and maintain complete records of client accounts, including detailed content on sales and service delivery activities and full profile information for the business client in Salesforce
• Facilitate weekly meetings with the Business Services team to ensure that best practices are being used and to discuss improvements/goals
• Identify and implement solutions to individual staff, team and local area performance challenges
• Other opportunities as available
  Qualifications: