Business Services Manager, Information Technology Department at Stearns County MN
Waite Park, Minnesota, USA -
Full Time


Start Date

Immediate

Expiry Date

06 Dec, 25

Salary

45.49

Posted On

07 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Mentoring, Transportation, Technology Solutions

Industry

Information Technology/IT

Description

MINIMUM QUALIFICATIONS

In order to be considered for this position, applicants must possess the following:

  • Bachelor’s degree
  • Five years of progressively related experience
  • Experience using Microsoft Office Applications
  • Basic understanding of using financial/budgeting applications
  • Reliable means of transportation to travel to multiple locations around Stearns County, some of which may not be accessible by public transportation

Preferred Experience Beyond Minimum Qualifications:

  • Bachelor’s degree in a computer science related field
  • Experience providing direct supervision of professional staff

DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of network and server environments, especially those based on Microsoft technologies.
  • Knowledge of vendor relationship management and technology procurement.
  • Ability to develop and implement strategic plans and programs in area of expertise.
  • Ability to lead diverse and dynamic teams to deliver effective technology solutions.
  • Ability to research, analyze, think critically and solve problems.
  • Ability to evaluate new and evolving technologies.
  • Ability to examine support operations and procedures and suggest improved strategies and procedures.
  • Ability to manage multiple concurrent projects while setting proper user expectations and priorities, and meeting time and budget deadlines.
  • Ability to communicate complicated ideas and technical information to all levels of organization.
  • Skilled in oral and written communications.
  • Ability to work effectively with a wide range of constituencies.
  • Ability to supervise and train employees including organizing, prioritizing and scheduling work assignments, evaluating performance, and mentoring, coaching and developing employees.

ACCOUNTABILITIES SHARED BY ALL EMPLOYEES

  1. Performs job responsibilities in a manner consistent with the County’s mission and values.
  2. Develops and maintains a thorough working knowledge of all department and County-wide policies, protocols and procedures that apply to the performance of this position.
  3. Develops respectful and cooperative working relationships with co-workers.
  4. Informs immediate supervisor of all important matters pertaining to assigned job responsibilities.
  5. Seeks opportunities for further personal growth and development.
  6. Represents the County in a professional manner to all internal and external contacts when doing the County’s business.
  7. Complies with all rules and policies in order to maintain a safe work environment.

ACCOUNTABILITIES SHARED BY MANAGERS AND SUPERVISORS

  1. Demonstrates, by personal example, the integrity, ethics and excellence in work performance.
  2. Participates in decisions related to the selection, promotion, transfer, pay and discipline of assigned employees.
  3. Orients personnel to County policies and procedures, and clearly communicates primary responsibilities and expected performance outcomes so individuals may proceed with certainty in their respective positions.
  4. Leads, monitors, and continually evaluates employee performance using the performance communication process.
  5. Administers County policies and contracts in a legal manner and fully documents all incidents and actions taken as a member of the supervisory/management team.
  6. Creates a work environment in which individuals are motivated to accumulate additional skills and competencies and assists them in seeking opportunities for further personal growth and development.
Responsibilities

These examples do not include all possible responsibilities in this position and do not limit the assignment of related duties to this classification.
1. Assists with defining Department vision and strategies for successfully linking information technology to County-wide objectives.
2. Prepares and manages the technology budget and spending, including Countywide technology projects, annual technology capital spending and Department operations budget and provides overall direction and day-to-day management of the procurement process. Coordinate with Procurement department and lead the RFP process from IT perspective.
3. Actively contributes to discussions shaping policies, programs and procedures for the IT department, ensuring alignment with organizational goals and industry best practices.
4. Manages the County’s major technology projects, ensuring that s trategic technology project goals and objectives are accomplished.
5. Oversees the service relationships with the County’s primary technology vendors to ensure that service objectives are developed and contract expectations are managed. Manages vendor relationships and technology procurement.
6. Build relationships and collaborate with County Departments and IT Managers to identify effective technology solutions that address the unique departmental-specific needs. Help departments with the budgeting process.
7. Provides overall direction and day-to-day management of the Project Management Office.
8. Plans, organizes and directs the work of assigned staff.
9. Participates in employee selection, orientation, training, performance management, and disciplinary actions.
10. Identifies appropriate Project Management competencies and develops the professional skills of staff.
11. Represents the County on various State and county-level project management associations, leading discussions on technology project management technologies and best practices.
12. Consults with department management and provides innovative solution ideas in the area of technology utilization, introducing appropriate technology-based solutions.
13. Attends work in a regular and timely manner.
14. Performs other duties as assigned or apparent.

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