Business Services Specialist PT, FT40 at CAMPBELL CLINIC PC

Bartlett, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Scheduling, Patient Care Coordination, Phone System Management, Patient Intake Forms Administration, Insurance Communication, Financial Responsibility Communication, Co-pay Collection, Payment Entry, Charge Entry, Payment Reconciliation, Cash Drawer Management, Billing Slip Verification, Eligibility Verification, Benefit Verification, Computer Literacy

Industry

Wellness and Fitness Services

Description

Note: This is a full-time position, working 40 hours per week. POSITION SUMMARY Provides excellent customer service related to scheduling patient care. Serves as an effective liaison for communication between patients and staff. Essential Functions Statement(s) * Schedules appointments related to physical therapy (walk-in and via phone) * Manages phone system and assists the Physical Therapist in taking messages * Greets visitors and patients to determine their needs and directs them accordingly * Administers and enters patient intake forms * Communicates with patients regarding insurance coverage and financial responsibility * Collects co-pay, co-insurance, and other balances owed on account * Prints billing slip for Physical Therapist to mark services performed * Schedules follow-up appointments and cancels patient appointments due to no show * Enters charges and reconciles payments * Manages buckets in Athena and ensures that claims are in drop status at charge entry * Maintains the cash drawer for making changes and balances it daily * Verifies that all billing slips are submitted at the end of the day * Serves as a liaison between the Business Office and Physical Therapy to ensure eligibility and Patient benefits are obtained before the patient appointment * Performs other tasks as assigned SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED): Required Experience: Previous experience in the operations of a physical therapy office is preferred. Computer Skills: Must be computer literate. Basic computer skills required. Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. * Medical / Dental / Vision Insurance * HRA Option * Flexible Spending Account * Basic Life Insurance * Voluntary Life Insurance Option * Long-Term Disability * Voluntary Short-Term Disability * Accident Insurance * Critical Illness Insurance * 401(k) Plan Matching + Profit Sharing * Employee Assistance Program * Paid Time Off * 8 Paid Holidays Equal Opportunity Employer/Veterans/Disabled

Responsibilities

This role involves providing excellent customer service by scheduling patient physical therapy appointments, managing communications between patients and staff, and handling administrative tasks like intake forms and message relay. Key duties also include managing financial aspects such as collecting co-pays, entering charges, reconciling payments, and verifying insurance eligibility before appointments.