Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

REQUIRED SKILLS AND QUALIFICATIONS:

• Bachelor’s degree or in Computer Science, Information Systems, Business, or other related field or equivalent work experience
• Typically requires a minimum of 7-10 years of relevant technical and business work experience
• Requires experience/in-depth knowledge of business operations and systems requirements processes
• Proficiency in IIBA principles and practices
• Ability to work collaboratively within a team/group setting
• Excellent verbal and written communication skills
• Strong problem solving and analytical skills
• Business applications product management experience required
• Strong problem-solving and analytical skills, with an interest in exploring the capabilities of AI in enterprise settings
• Enthusiasm for AI technology and its innovative application in enterprise environments, with functional understanding of how AI language models work, how software tools make use of APIs, etc.
• Business applications product management experience required
• Ability to work collaboratively within a team setting

EQUAL EMPLOYMENT OPPORTUNITY

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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• Establish and maintain a liaison relationship with business partners, Cencora’s AI Platforms & Solutions team, and the broader IT organization to provide effective technical solutions, specifically focusing on generative AI initiatives
• Conduct data gathering and analysis to understand business use case requirements, with a particular emphasis on identifying viable use cases for AI enabled tools
• Engage in short-term and long-term planning sessions, providing input the teams understanding of business goals for new AI-enabled products
• Develop, write, and communicate business requirements and functional specifications for the implementation of AI-driven business solutions
• Develop test cases and perform system integration testing, validating test results during testing phases and troubleshooting any reported issues
• Work with end users to optimize use of our tools and provide prompt engineering help as needed
• Analyzes customer/stakeholder operations to understand their strengths and weaknesses to determine opportunities for improvements to processes or impactful technology solutions
• Investigates problems and develops recommendations for resolution
• Identifies need for technical assistance to help in problem resolution vs what can be accomplished by product/analyst team
• Analyzes performance and user metrics to ensure customer satisfaction
• Provide inputs into short-and long-term planning sessions, balancing stakeholder needs with team capacity and priorities
• Manages stakeholder expectations and information to ensure successful collaboration
• Ensures IT solutions meet stakeholder needs by understanding those needs and the technology solution well enough to uphold a standard
• Meet regularly with team to gather work statuses, understand obstacles, and take responsibility to clear them
• May provide assistance in business case development (i.e., research, data collection, financial projection)
• Coaches and transfers knowledge to less experienced team members
• Understand the strengths and limitations of current technology to effectively manage stakeholder expectations around the responsible use of AI