OLAPLEX, a category-defining leader in prestige hair care, continuously seeks talented individuals to join in our mission to transform foundational hair health and deliver great hair days today, tomorrow, and for years to come.
As the original bond builder, we are dedicated to fostering a culture that celebrates the bonds within our teams. OLAPLEX elevates individuals from all backgrounds with the belief that together we can unlock the full potential of science to extend the health, life, and beauty of hair for all.

ABOUT YOU:

You are a self-starter, strategic thinker, proactive communicator, and problem solver with experience being responsible and accountable for results in a business function role, configuring business application software, such as an ERP system, defining technical requirements, and managing projects.

The right candidate will also be a continuous learner with an awareness of market trends and industry developments to ensure solutions address opportunities today and for the future state of the business.

• Relevant business function role with responsibility for achieving results
• Deep business process knowledge and experience
• Lean / Six Sigma experience or other similar data driven process analysis framework
• Hands-on business software configuration experience
• Project management experience – responsibility for planning, execution, and delivery
• Excellent communication, negotiating, and interpersonal skills
• Ability to translate business requirements into technical designs, e.g. programming/coding specifications
• Ability to translate and communicate technical jargon to non-technical audiences
• Leadership experience – direct or indirect leadership and management of teams, projects, and resources
• Budget/Financial management responsibility
• Effective change champion, ensuring others understand and quickly become self-sufficient in new ways of working
• Action orientation while ensuring stakeholders are informed and aligned
• Coach and mentor

We’d love to have you apply, even if you don’t feel you meet every single requirement. What’s most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.

ABOUT THE ROLE:

OLAPLEX seeks a hands-on Business Solutions Leader to be IT’s face to the Supply Chain Operations business functions. This position will report to the Chief Information Officer. You will work with the Chief Information Officer to develop and foster relationships with business leaders and to define aligned strategic plans.
In this role, you foster collaboration among cross-functional stakeholders to define, prioritize, and deliver business capabilities aligned with strategic objectives. The Business Solutions Leader must be a strong business partner, possessing an equal mix of business process acumen, technical competence, and project management skills. This role is expected to excel in identifying, prioritizing, and delivering solutions that drive quantifiable business results in collaboration with internal business leaders, IT colleagues, and external partners.

RESPONSIBILITIES

• Develop a strategic roadmap for business solutions in collaboration with business function leaders, which achieves enterprise objectives
• Collaborate with business function leaders to identify, prioritize, and deliver on business solutions and opportunities aligned with strategic roadmaps that achieve business objectives
• Own identification and agreement on the business scope for business solution projects
• Anticipate future business needs and trends to ensure the organization remains competitive
• Evaluate new technologies, tools, and frameworks to optimize processes and results
• Translate business requirements into technical designs and solutions
• Ensure business solutions are effective, efficient, resilient, secure, and scalable
• Lead development and maintenance of business continuity plans for business function
• Drive intuitive business process experiences
• Communicate IT issues, requirements, and solutions effectively to both technical and non-technical audiences
• Own the successful delivery of approved business solution projects within committed time, cost, and scope parameters
• Communicate regularly with business function leaders to manage expectations appropriately
• Identify and mitigate project risks and issues.
• Negotiate and manage contracts with technology vendors relevant to function
• Ensure technology vendors deliver on their commitments
• Keep abreast of the latest trends and technologies for function
• Seek ways to improve business processes and solutions continuously
• Lead and mentor team and mentor other IT team members
• Provide guidance and direction for ongoing activities, ensuring adequate resources to meet commitments
• Manage performance, conduct evaluations, and foster a positive and productive work environment
• Develop and manage relevant project budgets
• Track and report on spending within the function, ensuring resources are used effectively