Job Description

• Serve as a liaison between IT, Operations and the business line to analyze non-standard business and user needs, and resolve complex system problems
• Support new and existing applications, and respond to questions from varying business lines
• Research, identify and develop solutions to problems, and escalated concerns
• Conduct standard system maintenance requests
• Interpret, understand, and apply business requirement documents
• Involved in testing of system enhancements and conversions
• Work with business analysts and business partners to ensure accuracy of enhancements
• Anticipate customer needs and proactively develop solutions to meet them
• Plan and work flexibly to a deadline
• Other duties as assigned

Position level will be dependent upon internal and external experience

Physical Requirements:

• Must be able to remain in a sitting stationary position for extended periods of time
• Constantly operate a computer and other office machinery
• Ability to lift up to 25 pounds

FCBI is an equal opportunity employer

Please refer the Job description for details