Business Success Manager at K3 Technology
Greenwood Village, CO 80111, USA -
Full Time


Start Date

Immediate

Expiry Date

06 Nov, 25

Salary

80000.0

Posted On

07 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

It Infrastructure, Microsoft, Power Bi, Windows Server, Azure

Industry

Information Technology/IT

Description

Who is K3 Technology?
K3 Technology is a Managed Services Provider based in Denver, CO and Dallas, TX. We have clients around the U.S. and we attempt to provide more than just services to our clients, but instead, a strategic partnership.
What should I know about K3 Technology?
K3 Technology is an employee-centric organization. We recognize that many of the best organizations and longest-standing organizations have something in common: people. Whether you are an employee or a client at K3 Technology, we take care of you. And if you are an employee, we take even better care of you. The quality of our partnerships and services depends on the health and well-being of our employees, and that is why taking care of you as a K3 employee will be at the top of our priorities.
How would K3 Technology make me a top priority as an employee?
As an employee of K3 Technology, we would ensure that you have the proper tools and access to training to perform your assigned job duties. We highly encourage personal and professional growth. A healthy work/life balance for our employees is a top priority. K3 offers competitive PTO packages and exceptional health insurance to make sure that employees have the means necessary to maintain their well-being. We do our best to accommodate time-off requests, especially at times of high stress. We manage our workforce in an empathetic way, being considerate of everyone’s needs both at and away from the job.
K3 also makes every effort to provide a safe and communicative work environment. We encourage all employees to speak up at any time to share ideas and discuss challenges. We train team leaders to have open door policies, and to check in with employees regularly to offer encouragement, praise or advice.
Other things that are important to K3 are transparency, communication, and accountability. These might sound like qualities that we would present to clients, and they are. However, we can only provide these qualities externally if they are present internally. That is why we will make every attempt to make it clear what our company goals are, what our goals for you as an employee are, communicate changes and expectations clearly, be open for communication from you, and make every effort to be held accountable on our core values, goals, and your success.

Salary and benefits:

  • Total compensation: $80,000–$100,000/year DOE + performance-based OTE
  • 401(k) with match
  • Competitive PTO
  • Hybrid Work Schedule (some office days mandatory; remote work otherwise acceptable)
  • Paid training and certification, and other educational opportunities
  • Paid holidays
  • Dog-friendly workspace
  • Commuter Benefits
  • Insurance benefits

  • What is K3 Technology looking for?
    We’re looking for a Business Success Manager who understands that meaningful IT support starts with understanding the business behind the technology. This role is about building real relationships, uncovering real needs, and helping clients see technology not as a burden — but as a growth enabler.
    You’ll serve as a strategic advisor to a portfolio of clients, helping them build and execute on thoughtful roadmaps that align with their business goals. You’ll work hand-in-hand with internal delivery and consulting teams to bring forward the right-sized solutions — never just pushing tech for the sake of it.
    This isn’t a traditional account manager role. It’s about asking the right questions, listening deeply, building trust, and connecting the dots between business challenges and technology solutions.

On a typical day, your duties might include:

  • Developing and maintaining strong relationships with 20–30 clients (including 10 strategic accounts)
  • Attending and leading quarterly business reviews to align on goals, progress, and new opportunities
  • Translating technical concepts into clear business value for client stakeholders — most of whom are non-technical leaders (COOs, CFOs, owners, etc.)
  • Proposing solutions that address root causes and add efficiency, profitability, or security to the business
  • Partnering with internal teams to scope and oversee client projects — including infrastructure, cloud, BI, and AI efforts
  • Owning and maintaining client roadmaps that balance immediate needs with long-term objectives
  • Collaborating with our Empower team on business intelligence and AI initiatives
  • Helping keep CSAT above 96% and ensuring 100% client retention with responsible, value-aligned growth

To be a good fit for this role, you should have:

  • A consultative mindset and a genuine interest in how businesses operate
  • The ability to communicate clearly and empathetically with non-technical business leaders
  • A strong foundation in IT concepts (infrastructure, cloud, AI/BI, cybersecurity) without needing to be hands-on
  • Prior experience working across service delivery and/or project teams
  • Comfort balancing multiple client relationships and priorities
  • The ability to see big-picture patterns and recommend scalable solutions

Other specific skills you should be familiar and comfortable with:

  • Microsoft 365, Azure, Windows Server, MacOS environments
  • BI/AI tools such as Power BI and GPT-based platforms
  • General IT infrastructure, cloud strategy, and cybersecurity best practices
  • Collaborating within a managed services environment

Helpful backgrounds for this role include:

  • Former IT Managers, Business Analysts, Client-Side IT Leads, or Project Managers who love working directly with people
  • Professionals with consulting experience in SMB environments
  • Technical professionals who’ve found they thrive in relationship-driven, advisory roles

This is a full-time, client-facing role based in Greenwood Village, CO
Most work will take place remotely or in-office, with some client meetings around the Denver metro area and occasional out-of-state travel (~20%).
Ready to build something better?
If you’re passionate about helping businesses succeed through thoughtful technology, and you value long-term relationships over short-term sales — let’s talk

How To Apply:

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Responsibilities

On a typical day, your duties might include:

  • Developing and maintaining strong relationships with 20–30 clients (including 10 strategic accounts)
  • Attending and leading quarterly business reviews to align on goals, progress, and new opportunities
  • Translating technical concepts into clear business value for client stakeholders — most of whom are non-technical leaders (COOs, CFOs, owners, etc.)
  • Proposing solutions that address root causes and add efficiency, profitability, or security to the business
  • Partnering with internal teams to scope and oversee client projects — including infrastructure, cloud, BI, and AI efforts
  • Owning and maintaining client roadmaps that balance immediate needs with long-term objectives
  • Collaborating with our Empower team on business intelligence and AI initiatives
  • Helping keep CSAT above 96% and ensuring 100% client retention with responsible, value-aligned growt

To be a good fit for this role, you should have:

  • A consultative mindset and a genuine interest in how businesses operate
  • The ability to communicate clearly and empathetically with non-technical business leaders
  • A strong foundation in IT concepts (infrastructure, cloud, AI/BI, cybersecurity) without needing to be hands-on
  • Prior experience working across service delivery and/or project teams
  • Comfort balancing multiple client relationships and priorities
  • The ability to see big-picture patterns and recommend scalable solution

Helpful backgrounds for this role include:

  • Former IT Managers, Business Analysts, Client-Side IT Leads, or Project Managers who love working directly with people
  • Professionals with consulting experience in SMB environments
  • Technical professionals who’ve found they thrive in relationship-driven, advisory role
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