ABOUT US

By the Bridge with Cambian is a dynamic, independent fostering organisation dedicated to providing high-quality care and services to children and their foster families. We’re passionate about creating an inclusive and supportive environment where everyone feels valued and can thrive.

ESSENTIAL SKILLS & QUALITIES:

• Excellent verbal communication and customer service skills
• Strong IT proficiency (especially Microsoft Office)
• High attention to detail and strong organisational skills
• Ability to work independently and under pressure
• A proactive, can-do attitude and a passion for helping others
• Commitment to confidentiality, diversity, and safeguarding

ROLE PURPOSE

We’re looking for an efficient and enthusiastic Business Support Administrator to provide vital support to our Central Services Team. This is a key role at the heart of our organisation, helping us operate smoothly and continue delivering outstanding services to foster families and children.

KEY RESPONSIBILITIES

• Medical and DBS Process Management: Organising and tracking AH2 Medicals and DBS applications for foster parents and their networks.
• System Administration: Adding new families to our systems, managing deregistrations, and updating contact lists.
• Foster Parent Support: Administering our reward scheme and ensuring families receive key communications.
• Travel & Meetings: Booking travel and organising internal and external meetings with attention to detail.
• ID & Onboarding: Creating staff and foster parent ID cards and managing new starter/leaver processes.
• Health & Safety Admin: Supporting office safety through regular checks and DSE assessments.
• General Administration: Supporting daily operations and ensuring accurate record-keeping across systems including Charms and internal drives.