BUSINESS SUPPORT ADMINISTRATOR

Reporting to the Office Manager you will provide efficient and comprehensive administrative support to ensure the smooth operational running of the office

KEY TASKS & RESPONSIBILITIES:

• Process invoices, credits, statements and delivery dockets within agreed procedures and timescales
• Process phone orders and ensure products are charged correctly
• Place orders and approve invoices using EDI and customer portals
• Process despatch and advance shipment notices within agreed procedures and timescales
• Liaise with customers and resolve discrepancies
• Reception duties to include answering the telephone, sorting out post, ordering stationary supplies, filing, greeting visitors
• Assume responsibility for access to the site by operating the barrier
• Communicate with the despatch department and transport companies in relation to logistical planning
• Promote good equal opportunity practice