JOB OVERVIEW:

We are seeking an enthusiastic, organised, and proactive team player to support a variety of operational and administrative tasks. This diverse role is central to ensuring our day-to-day business runs smoothly and efficiently. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work both independently and collaboratively within a small team.

ABOUT US

We are a family-run, dynamic, and entrepreneurial company, committed to delivering exceptional services to our clients. Our supportive, friendly team promotes a positive work environment where collaboration and personal growth are encouraged.

EXPERIENCE & SKILLS

• Strong organisational skills with the ability to manage multiple priorities under pressure.
• Experience in an office setting and/or an administrative role (Minimum of 2 years)
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint) essential.
• High attention to detail and proactive problem-solving skills.
• Familiarity with Xero or similar accounting software advantageous.
• Excellent typing skills and accuracy in data entry.
• Strong interpersonal skills, able to communicate effectively at all levels.
• Team-oriented, proactive, and eager to learn.

• Oversee and manage daily office operations to maintain an efficient and organised workspace.
• Respond to enquiries and prepare accurate quotes.
• Assist with basic bookkeeping and invoicing using Xero (training provided).
• Support weekly stock takes, monitor stock levels, and assist with production planning.
• Manage purchasing: maintain supplier relationships, negotiate pricing, create purchase orders, and keep accurate records.
• Book and manage logistics for deliveries.
• Schedule customer orders, ensure accurate data entry, and track deliveries to meet deadlines.
• Assist the marketing team with case study creation.
• Perform clerical tasks including scheduling, data entry, CRM updates, filing, and record keeping.
• Support credit control processes.
• Assist with risk assessments, method statements, and supplier questionnaires.
• Help manage HR and Health & Safety software.
• Handle incoming calls professionally and courteously.
• Maintain smooth communication between staff across two sites