Business Support Administrator

at  WSP

In today’s world it’s important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world.
When considering a career move its vital to work for a business that is aligned to your values and goals, a place where you can belong. See what WSP stands for in 2024 and beyond…
To find out more click on the following link and discover what awaits you at WSP: https://www.wsp.com/en-GB/careers

YOUR ROLE

The UK Business Administration team is the backbone of the UK WSP business and is key to the smooth running of the business. With clearly defined career pathways and exciting opportunities to develop, the team is made up of a Business Support team consisting of Business and Project Support, Document and Accessibility specialists, Graphics and Concierge. We also have a Personal Assistant network providing support to our senior directors.

You will be able to meet your colleagues and share tips and best practice, proactively contribute to ensuring a safe and healthy working environment and get involved in new initiatives and ideas.

• Professional administrator. Expert problem solver. Impeccable organiser. These are just a few attributes of a WSP Business Support Administrator.
• Responsible for providing a professional and effective administrative and business support service.
• You will be required to collaborate with multiple teams across the business to successfully support a range of requests.
• You will engage with colleagues to fulfill a range of support requests and ensure service level agreements (SLAs) and performance standards are met.
• This is an exciting and varied role, and a snapshot of your typical tasks might include (but are not restricted to);
• Preparation of presentations, documents, reports and work winning material to a high standard in line with WSP brand guidelines.
• Purchases and system support.
• HR tasks, for example onboarding and inductions.
• Coordinate events, meetings, socials, travel bookings and logistics.
• Support project tasks and requests.
• Provide cover for the Concierge team when required, answering calls and welcoming visitors.
• Provide a high standard of client and employee care by proactively dealing with queries or issues in a timely and professional manner.
• Act as the first point of contact for questions and queries and provide support in relation to current systems, policies, procedures and business continuity.
• Support administration tasks including large printing, binding, photocopying, and raising support tickets.
• You will gain invaluable insight and experience of working for one of the world’s leading engineering professional services firms and will work with internal stakeholders across our many and varied different functions and projects.