JOB DESCRIPTION:

The Support Administrator will co-ordinate, analyse, administer and facilitate routine and ad hoc clerical and administrative office work such as data processing, document processing, as well as records and file maintenance. The Support Administrator role will be positioned primarily in the Pricing Function with crossover to Customer Service and potential general office duties where necessary.

KEY ACCOUNTABILITIES:

• Preparation, administration and expedition of periodic customer price lists, quotations and tenders.
• Maintenance and housekeeping of price lists and pricing data in ERP system and CRM systems.
• Upload and running cost sets as required, whilst maintaining audit trails.
• Preparation of data to support tenders, quotations and scenario planning.
• Respond promptly and professionally to customer inquiries via phone, email, and other channels.
• Order processing and handling of customer requests in line with company policies and procedures.

Please refer the Job description for details