JOB OPPORTUNITY

Due to sustained growth, Labman is seeking an enthusiastic, friendly, and highly capable Business Support Administrator to join our fast-paced, dynamic team. This vital role is at the heart of our operations, ensuring the smooth running of the business as we deliver bespoke robotic systems to clients worldwide.
This role demands strong multitasking skills, the ability to seamlessly juggle a variety of tasks, and a proactive approach to problem-solving. You will thrive in a dynamic environment, interacting daily with engineers, clients, students, contractors, and directors. As the first point of contact at Front of House, you will be responsible for creating a welcoming and professional atmosphere, ensuring an outstanding customer experience for all visitors.
A high level of IT proficiency is essential for managing digital documentation, emails, and office systems. The ideal candidate will be detail-oriented, adaptable, and able to work efficiently under pressure while maintaining excellence in customer service.

FRONT OF HOUSE & CUSTOMER EXPERIENCE

• Be the first point of contact, ensuring a warm and professional welcome for all visitors.
• Provide an excellent customer experience with enthusiasm and a can-do attitude.
• Organise and manage catering and hospitality arrangements for visitors as required.
• Assist in organising company events, meetings, and conferences.

ESSENTIAL CAPABILITIES

We’re looking for an individual who thrives in a fast-paced, varied, and exciting work environment. The ideal candidate will have:

• Outstanding customer service, ensuring a warm and welcoming experience.
• Highly efficient administration with strong IT and computer skills.
• Excellent verbal and written communication, including professional phone etiquette.
• Exceptional multitasking and time management, balancing priorities seamlessly.
• Strong interpersonal skills, remembering names and faces.
• Clear, confident, and friendly intercom presence.
• Methodical, organised, and detail-focused approach.
• Ability to maintain a broad business overview (staff, customers, suppliers, projects, facilities).
• Energetic, enthusiastic, and fun workplace contributor.
• Proactive problem-solving with a can-do attitude.
• Self-motivated, adaptable, resilient, and initiative-driven.
• Positive team player, always ready to contribute.

Please refer the Job description for details