BUSINESS SUPPORT ASSISTANT (BSA) - HERTFORDSHIRE CONSTABULARY

Force
Hertfordshire Constabulary
HIDDEN - Role Type
Police Staff
Contract Duration
Permanent
Contract Type
Full Time
Department
Cameras Tickets & Collisions
Location
Stevenage
Grade
A2
Salary
£23,748
Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.
Hours / Week
37
Closing Date
23/02/2025, 23:55
Job Description

WHY WORK FOR HERTFORDSHIRE CONSTABULARY?

We have gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.
If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then we are the force for you.

THE ROLE

The main purpose of the role is to provide administrative support to enable the efficient provision of service and to contribute to the vision, purpose, and values of Hertfordshire Constabulary.

KEY RESPONSIBILITIES:

• Dealing with a range of enquiries, some complex, either in written form, personal contact or by telephone or webchat
• Providing information to members of the public
• Liaising with outside organisations and suppliers both internal and external
• Effectively operating computer-based systems
• Providing a broad range of administrative support
  This role has a secondary element, which is to support the wider CTC and therefore, the post holder as well as their team members may be required to undertake various other administrative tasks.
  Experience & Qualifications:

You will need effective verbal and written communications skills to carry out this role. You will be a confident individual who has excellent attention to detail with a positive and flexible approach to working.

• Experience in the /use of IT and a good working knowledge of word processing, spreadsheets, and databases
• Experience in working in an administrative role
• Experience in operating a range of office equipment
• The ability to demonstrate excellent customer service

IT IS RECOMMENDED THAT YOU DOWNLOAD AND STORE A COPY OF THE ROLE PROFILE AS THIS WILL NO LONGER BE AVAILABLE ONCE THE ADVERT HAS CLOSED.

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds with a range of professional and life experiences so that we are truly representative of our communities.