Business Support Assistant

at  Cornwall Council

WHAT YOU’LL NEED TO SUCCEED:

Applicants should have 4 GCSEs (A-C), or equivalent, including English and Maths and have excellent keyboard skills. Experience of working in an office environment would be an advantage. Comprehensive training will be given and once established in the role, opportunities for career development will be available.
You will have good interpersonal and communication skills, with the ability to liaise appropriately with all levels of staff, service users and other agencies. A professional approach, applying discretion and diplomacy is essential. We also require flexibility and the ability to enjoy the challenge of working within a busy team environment, producing good quality, accurate outputs while working to deadlines.

ABOUT THE ROLE AND ABOUT US

Would you like to do a job that makes a difference and be part of a team whose aim is to improve the lives of our residents living in Cornwall?
Would you like to work for an organisation who has the following values embedded into everything that we do?

• Compassion
• Honesty & Integrity
• Trusting & Being Trustworthy
• Fairness & Respect
• Openness & Collaboration

We have full-time vacancy for a Business Support Assistant in Care and Wellbeing whose core focus will be to support the work of our frontline practitioners; enabling them to achieve the best outcomes and prioritise direct work with the residents of Cornwall and ensure timely communications with service users and partner agencies.
Our working week is:
Monday – Thursday 08.45 – 17.15
Friday 08.45 – 16.45
Successful applicants will work as part of a team, supporting the residents of Cornwall across the county through the delivery of high-quality business support services. Duties will involve a range of tasks including the monitoring of admin mailboxes, distribution of correspondence and reports, records management, meeting administration and detailed recording of complex meetings within strict timescales, financial transactions and input of information to the Case Management System.
Whilst the location/work base for these roles has been specified, our evolving ways of working means that the role may require you to work remotely (e.g. from home/other locations). We work flexibly to most effectively support the people, services and organisations that we support and will discuss this with you during the recruitment process. There will be a requirement to assist with the delivery of business support within our core business hours, Monday – Friday and to attend your allocated office twice a week.
Please upload a supporting statement outlining your experience within Business Support and Administration, please use the role profile as a guide to complete this.