Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Business Support Consultant at Nationwide

Swindon, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fraud operations, Business support, Governance, Coordination, Stakeholder management, Regulatory compliance, Economic crime, Operational support, Change management, Communication

Industry

Financial Services

Description

This role sits within Fraud Operations, part of Protect, a large and established function of around 700 colleagues focused on keeping our customers safe from fraud and scams. Fraud Operations is led by a Head of Function and a senior leadership team, with most colleagues based in Swindon and Northampton. The Business Support Consultant role sits under a senior leader but supports activity across multiple teams within Fraud Operations. You’ll work closely with Operations Managers and engage regularly with senior leaders, helping them stay focused on what matters most while operating within a complex and highly regulated economic crime environment. You’ll be based at the heart of Fraud Operations, providing trusted support and coordination that helps the function work effectively, adopt change safely, and maintain strong oversight. The role plays an important part in supporting consistent ways of working, effective governance, and a positive, inclusive colleague experience, ensuring Fraud Operations can continue to protect customers while delivering sustainably for Nationwide. At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at our Northampton office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. [https://nationwide-jobs.co.uk/life-at-nationwide/rewarding-you] If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Responsibilities

The Business Support Consultant provides coordination and operational support to multiple teams within Fraud Operations. They assist senior leaders in maintaining effective governance and consistent ways of working within a regulated environment.