Monitoring spend against client budget & glide path targets
Raising and gaining approval for chargeable works
Liaise with Operation Team regarding the status of purchase orders, projects, and quotes to ensure timely and accurate allocation of costs
Completion of log for project, Ad Hoc, core & PxV works
Raising, Goods Receipting & accurate allocation of orders in SAP / Coupa
Reconsolidate Technical, Scientific & Soft Services accounts and ensure all month end documentation is returned to the central finance team on time
To take notes at disciplinary, grievance and investigation meetings
To attend and actively participate in comm cells, governance, meetings, and training courses as required relevant to your role
To manage all near miss & observation uploads into EcoOnline, report accordingly to site lead & the onsite client
Take calls from customers in relation to reactive jobs and general enquiries and log onto Maximo ensuring correct and sufficient information is obtained from the customer to allow the jobs to be completed in a timely manner
Minimise the number of duplicate jobs raised through regular reviews of open tickets
Proactively chase and close jobs in line with the SLAs using daily reports and the Mozaic reporting platform
Have a good understanding of the site operations and site locations
Ensure the delivery of the services within the Mitie team, ensuring customer requirements are met and their needs anticipated at all times
To undertake any reasonable additional request by the Site Lead to ensure that the overall service standard is maintained.
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