BUSINESS SUPPORT EASTERN CANADA

The Business Support role is responsible for managing accounts receivable, accounts payable, and time entry for the mine site or branch location, while also assisting the Site Supervisor with customer reporting, safety documentation, and coordinating and documenting training for team members. This position also involves data entry and reporting for customers within the tire management system. It is a remote role with occasional travel, typically up to three times a yea, to various provinces in Canada and the Sudbury office, though business needs may sometimes require more. We’re seeking someone who is skilled in problem-solving, confident with Excel, and comfortable handling quoting, billing, and transport coordination. The ideal candidate will also be capable of building out processes, but the primary focus will be administration and working from home, with a balanced workload.

WORK EXPERIENCE

• 2-4 years of office or administrative experience

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent organizational and interpersonal communication skills
• Strong Microsoft Office skills (e.g. Excel, Word, PowerPoint, etc.)
• Strong analytical, problem solving, negotiating, influencing, prioritization, decision-making, and conflict resolution skills
• Ability to exercise sound judgment to identify and resolve problems, under pressure
• Able to deliver effective results, meet tight deadlines and targets
• Motivated, self-starter who can find solutions
• Ability to learn new skills quickly

EDUCATION

• High School diploma or equivalent (GED)

NEGOTIABLE REQUIREMENTS

• Certificate or diploma in office administration
• Experience with a payroll system (e.g. PeopleSoft)
• Experience with a Materials Management system (KINs)
• Experience with CDMS, SAP billing systems
  We thank all applicants for their interest, however, only those under consideration will be contacted

Health, Safety & Environment

• Assist in preparing the monthly Kal Tire Health and Safety reporting documents
• Learn and understand customer specific policies, Kal Tire Health and Safety policies and standards, and role model the expected behaviors
• Contribute to the development and implementation of environmental goals and objectives
• Participate in monthly team safety meetings

Training & Development

• Work with Site Supervisors to coordinate the training and certification requirements for team members and sub-contractors at each site
• Liaise with the customer’s organization to ensure team members get appropriate training
• Document and update customer specific training and requirements
• Provide the Site Supervisors the training and security passes required for team members and file site specific training documents
• Arrange, track and maintain site access for Kal Tire operated vehicles at the branch

Inventory, Accounts Receivables, Accounts Payable

• Enter team member time for labour billing in customer system
• Providing accurate reporting of inventory, invoicing and safety statistics for customers
• Monitor accounts receivables, correcting any administration issues that relate to outstanding receivables
• Provide monthly receivables report to Sales Manager with details on any outstanding invoices.
• Follow Kal Tire policies and procedures with respect to Accounts Payable to ensure the proper authority is used to purchase goods or services and ensure the timely and accurate payment of our suppliers.
• Initiates and follows up on requisitions to the customer for support equipment and resources as required utilizing their established protocols

Team Member Support

• Ensure time entry data is accurate recorded on time in the PeopleSoft payroll system
• Coordinate flights and camp accommodations for team members at the branch (as required)
• Knowledgeable of the Collective Bargaining Agreements (CBAs) for each site (if applicable) to enter vacation, sick, worked and unworked time appropriately

Policies and Procedures

• Understand the procurement policies and procedures of the customer and ensure the billing follows standards at all times.
• Follow generally accepted accounting policies and practices as it relates to accounts receivable.
• Follow Kal Tire policies and procedures with respect to Accounts Payable to ensure the proper authority is used to purchase goods or services and ensure the timely and accurate payment of our suppliers.

Technology

• Update, maintain and report in the Kal Tire, TOMS system
• Enter and update time records in the PeopleSoft system

Purchasing and Distribution

• Ability to learn and execute on the Kal Tire inventory ordering and delivery process
• Facilitate prompt delivery of product to site with the correct documentation
• Ensure product is properly received and billed out utilizing corporate systems