Business Support Manager

at  Bank of America

SKILLS THAT WILL HELP:

• Experience in financial services or a related field
• Excellent proficiency and hands-on experience with JIRA (Horizon tools)
• Working knowledge of risk management
• Programming skills including Tableau, Python, Alteryx, SQL – or the desire to learn these skills

ROLE DESCRIPTION:

AMG-QS are looking for a high-quality self-starter to drive forwards the Business Support and Project Management function within the team. The successful candidate will be able to successfully manage multiple high profile and technical projects to tight deadlines for senior stakeholders; as well as support the Business Management function across a number of areas. There is a need to drive forward opportunities to create efficiencies through automation and to shape how the team conducts its business management and project management processes.
The successful candidate will be able to successfully manage multiple high profile and technical projects to tight deadlines for senior stakeholders; as well as support the Business Management function across a number of areas.
There will also be opportunities to grow the role into other areas of business management and modelling activities, with training provided on the job.

RESPONSIBILITIES:

• Responsible for running multiple technical projects concurrently, particularly the implementation of models onto the organisation’s target-state infrastructure, ensuring adherence to team business practices as well as Enterprise project governance standards
• Additionally responsible for business management processes as agreed with Business Management Lead
• Support delivery through strong project management practices and provide project management expertise to modellers
• Provide Project Management Office (PMO) capabilities across a number of teams within AMG&QS. This will include QA/QC on JIRA tasks; governance; Model Development Lifecycle tracking, reporting and routines management
• Provide business support to AMG&QS team leads as necessary – this may include capacity planning, reports and returns, hiring activities, managing routines, etc)
• Explore opportunities to automate project management and business management processes and reporting
• Explore ways to optimize the team operating model for project management and business management practices
• Work under minimal supervision on these goals and develop effective working relationships with stakeholders inside AMG&QS and across GRA