Job description

REQUIREMENTS:

• Educated with 5 GCSE or equivalent (including 1 GCSE in both English and Maths), and able to demonstrate competencies required for the role.
• Proven experience in a similar senior administrative or team leader role, including managerial/supervisory and change management experience.
• NVQ Business Administration or equivalent is desirable.
• Exceptional organizational and time management skills.
• Strong proficiency in Microsoft Office Suite and other relevant software.
• Excellent communication and interpersonal skills.
• Ability to work independently and handle confidential information with discretion.
• Strong problem-solving and decision-making abilities.
• Flexibility to adapt to changing priorities and deadlines.

WHY JOIN SHEFFIELD CITY COUNCIL?

• Generous Annual Leave – 26 days plus public holidays, increasing to 31 days after 5 years (with the option to purchase additional leave).
• Flexible Working – A flexi-time scheme to support work-life balance.
• Professional Development – Training opportunities for career growth.
• Pension Scheme – Access to a generous government pension.
• Salary Sacrifice Benefits – Including an employee car lease scheme.
• Health & Wellbeing Support – Cycle-to-work scheme, free eyesight tests, and travel expenses.
• Opportunity for career growth and development.
  We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. It is a great time to join us and we welcome your application.
  Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
  We are committed to safeguarding and promoting the welfare and safety of children and vulnerable adults and expect all staff to share this commitment.
  If you are a motivated and detail-oriented individual looking for a rewarding and challenging role, this is the perfect opportunity for you to join our team and contribute to our continued success.
  For an informal discussion about the role, please contact Gemma Cox, Strategic Co-ordinator via email Gemma.Cox@Sheffield.gov.uk, or Joanne Cartledge, Service Manager, Joanne.Cartledge@Sheffield.gov.uk
  Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
  If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.
  Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

• Provide leadership and management of the Business Support team.
• Manage the performance of the team and individuals.
• Identify and agree training and development of staff in line with Service Targets.
• Ensuring Business Support teams provide high-level administrative support to the service, our clients, and key stakeholders.
• Gather and use information to solve problems and make informed decisions.
• Provide effective financial monitoring and financial data reporting as required.
• Continuous improvement of processes and implementation of any changes needed.
• Create, maintain and enhance constructive working relationships with team members, other members of staff, outside organisations, elected members, and members of the public.