JOB SUMMARY

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
You will be joining the Chief Medical Advisor Group which provides trusted clinical and public health leadership through expert advice, guidance, epidemiological insights and evidence. The group leads and delivers services protecting the population from hazards locally, nationally and globally.
The role sits within the Health Protection in Regions Central Team (HPiRCT) Business Support Team (BST) and provides business and administrative support to the Director of Health Protection in Regions and Deputy Director of Regional Operations as well as providing a central co-ordination role for the directorate as whole.
UKHSAs local Health Protection teams provide a central part of how UKHSA works with partners to deliver its first function to protect the public’s health. They deliver this through a range of core functions including surveillance and monitoring, operational support and advice, education, training and research.
Our mission is to provide comprehensive business support to the Director of Health Protection in Regions to enable delivery of UKHSA, Chief Medical Advisor and Regions strategic objectives. Be agile in responding to directorate priorities, provide a pivotal co-ordination role and be available to offer advice or assistance to colleagues as needed. Act as a point of contact for Chief Medical Advisors Business Enquiries and corporate functions to help drive efficiency and consistency in ways of working across the directorate. We provide operational support to a range of corporate functions which may include finance, accommodation, HR, governance, business continuity, risk management, staff engagement and internal communications.

JOB DESCRIPTION

As a Business Support Manager you will provide operational support to a range of corporate functions which may include finance, accommodation, HR, governance, business continuity, risk management, staff engagement and internal communications. This may also include providing Executive Assistant support to a Director.

• Identify opportunities to make improvements to business processes within individual functions and across the Directorate or for the Director’s office.
• Provide secretariat and managerial support to the senior management team and other internal meetings and/or external networks.
• Deputise for Business Operations Manager (if applicable) to cover absence and holidays.
• Support the Directorate to deliver on the business plan and key priorities in a timely and responsive fashion.
• Provide executive assistance to the Director, for example overseeing staff who look after diary and email management to ensure the Director’s time is being used effectively.
• Preparing briefings and presentations for the Director’s meetings.
• Commissioning work from the wider team/or other directorates on behalf of the Director and/or deciding what action to take regarding correspondence and emails in the Director’s absence.
• Undertaking research and small ad hoc projects for the Director.

OTHER

• In addition to the job specific requirements above, this role will require adherence to all UKHSA Policies and Procedures. A full list of these is available on PULSE and form part of the employment contract.
• All staff will adhere to the UKHSA values actively demonstrating the positive behaviours All staff are expected to contribute to the delivery of corporate goals and objectives.
• The role holder may be expected to support corporate service activity as set out in the Corporate Services Standard Operating Procedures
• As a Category 1 responder under the Civil Contingencies Act 2004, UKHSA has a set of civil protection responsibilities which it must fulfil in the response to any emergency or major incident. Staff may be asked to contribute to the preparedness for and response to major incidents and emergencies (as defined in the UKHSA Concept of Operations) as required
  This document provides an outline of the tasks, responsibility and outcomes required of the role. The job holder will carry out any other duties that may reasonably be required by their line manager.
  The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the team, Directorate and the Organisation.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

TYPE OF ROLE

Administration / Corporate Support
Business Management and Improvement
Other

DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES

In addition to the Operational Support duties will be required to support the various activities completed by the team which may include: