Business Support Manager at Verisk Financial

City of London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

70000.0

Posted On

28 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer-facing Software Support, Team Leadership, Client Management, Communication Skills, Problem-solving, SQL, Microsoft SQL Server, Service Level Management, ITIL Principles, Service Management

Industry

Information Services

Description

At Verisk, we help the world see new possibilities. As a global leader in data, analytics, and technology, we support the insurance industry with insights that drive better decisions, stronger performance, and long-term resilience. Within Verisk, Specialty Business Solutions brings together deep insurance expertise and powerful software platforms. Formerly known as Sequel, this business unit has built a strong reputation for delivering specialist solutions across insurance and reinsurance markets. Backed by Verisk’s scale and investment, we continue to expand our capabilities and strengthen our long-standing client relationships. This role offers the opportunity to shape how clients experience our products at a critical stage of their journey. The role As Business Support Manager, you will lead the support function responsible for delivering a reliable, high-quality service to our global clients. You will play a central role in the post-implementation experience, ensuring that support services are responsive, well-managed, and continuously improving. You will work closely with clients, internal teams, and leadership to strengthen service delivery, improve processes, and develop a team that consistently performs at a high level. This is a role with real ownership, where your decisions and leadership will directly influence client satisfaction and long-term success. Our People, Our Culture For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk [https://www.verisk.com/company/about/] and what we are doing within the insurance industry. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture. Our Culture [https://www.verisk.com/company/csr/social/our-culture/]: Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging. Awards & Recognition [https://www.verisk.com/company/newsroom/topics/culture/]: See why Verisk is consistently recognized as a Great Place to Work™ around the world. Our Businesses [https://www.verisk.com/solutions/]: Learn about the diverse industries we serve — from insurance and energy to financial services and beyond. Life at Verisk [https://www.linkedin.com/company/verisk-analytics/life]: Discover what it’s like to work at Verisk through employee stories, team highlights, and culture moments. Careers at Verisk [https://www.verisk.com/company/careers/]: Join a global team of problem-solvers and innovators doing meaningful work that’s shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture Let’s build something meaningful together! Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. At Verisk, we provide a competitive compensation package aligned with market benchmarks and individual experience, disclosed transparently in accordance with applicable pay transparency regulations. In addition to base salary, eligible roles may include a range of incentive opportunities designed based on market research and our internal grading structure. Our benefits portfolio varies by location; however, a typical package includes medical coverage, life insurance, pension plans, and paid time off in line with local labor laws. We also foster a work environment focused on well-being and career development. Additional perks may include wellness initiatives, fitness programs, and team-building activities. https://www.verisk.com/company/careers/ [https://www.verisk.com/company/careers/] Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine, or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice [https://www.verisk.com/49041b/siteassets/media/downloads/verisk-global-employee-privacy-notice.pdf]

Responsibilities

Lead the support function to deliver high-quality service to global clients and manage the post-implementation experience. Focus on strengthening service delivery, improving processes, and developing a high-performing team.