Business Support Officer at City of Greater Geelong

, , -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

83436.03

Posted On

12 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Office Administration, Stakeholder Management, Analytical Thinking, Problem Solving, Change Management, Desktop Applications, Customer Service, Data Integrity, Reporting, Technical Writing

Industry

Government Administration

Description

About the role In this role, you will support the delivery of building services across permit assessments, statutory compliance and customer enquiries, while developing your professional administration skills. Working alongside a dedicated team you will ensure that a diverse range of technical and administrative functions are delivered in a timely, efficient and accurate manger, whilst maintaining the highest level of customer service and experience. Key responsibilities include: * Coordination and management of the Council Pool and Spa Register including regular mailout of documentation. * Preparation and submission of regular reporting such as monthly building activity data for the Building and Plumbing Commission, and Private Building Surveyor lodgements. * Evaluation of Freedom of Information requests and provision of documentation when required. * Data integrity checking and program of corrections. * Monitoring current trends and development of web materials to assist in providing proactive customer service. * Creation and maintenance of work instructions and correspondence across the building unit. * Participation in ongoing continuous improvement program for a range of key outcomes. About you To be successful in this role, you will have a genuine interest in the building industry and a desire to develop your career in a supportive local government environment. You will enjoy working with people, solving problems and delivering positive outcomes for customers and the community. Essential Experience: * Relevant qualifications and / or experience in office administration * Well-developed people skills to support, influence, and collaborate with relevant stakeholders. * Ability for critical and analytical thinking and ability to proactively solve problems * Adaptable to innovation and improvements with an awareness of change management * Strong stakeholder management skills, and ability to work with diverse stakeholders to achieve task outcomes. * Proficient in standard desktop applications, business systems and audio-visual technologies to support efficient work practices. If this sounds like the role for you, then click apply now! A career with us We’d love for you to continue your career with the City and set the benchmark for a sustainable, inclusive and culturally safe workplace. With a range of benefits, flexible working options, learning and development opportunities, support services and the opportunity to give back to the community, the City has so much to offer! Click https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx [https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx] to view all the benefits to you working at the City. We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process. Applications and Enquiries Click the Position Description link to view more information about this position. Enquiries: Jaclyn Mirkovic | Team Leader Building Services Administration | Jaclyn.mirkovic@geelongcity.vic.gov.au [Jaclyn.mirkovic@geelongcity.vic.gov.au] Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au [careers@geelongcity.vic.gov.au] noting your preferred method of communication and contact details and a member of the team will be in touch. We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

Responsibilities

Support the delivery of building services through permit assessments, statutory compliance, and customer enquiry management. Key tasks include managing the Pool and Spa Register, preparing regulatory reports, and maintaining work instructions.