Business Support Officer

at  Department of Justice and Community Safety

• Join a friendly team and management group that support work life balance.
• Full time fixed term hybrid opportunity for 6 months within the Local Government Inspectorate.
• VPS Grade 3: $74,580 - $90,558 plus superannuation.
  The Local Government Inspectorate is seeking a Business Support Officer to provide a critical role supporting with requests for information, advice or assisting people with complaints in relation to Local Government.
  About the Business Unit
  Under the leadership of the Chief Municipal Inspector the Local Government Inspectorate (LGI) is an independent administrative office supported by the Department of Premier and Cabinet (DPC). It is the dedicated integrity agency for local government focussing on investigations for breaches and compliance with the Local Government Act 1989 (Act).

Requirements

• A business or administration qualification is desirable.
• Knowledge of and/or experience working with legislation.
• A current Victoria Drivers Licence is desirable but not necessary

SOME OF YOUR DUTIES WILL INCLUDE:

• Responsible for the first point of contact for all enquiries, approaches and correspondence.
• Receipt and response to incoming calls and complaints.
• Administrative support and assisting business functions of the office including travel bookings, email management, team meeting minutes and coordination.
  To learn more about this role before applying, please read the attached position description.
  About you

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL HAVE:

• Knowledge of Legislation: A knowledge of the Local Government Act 2020 (Vic) or experience working in a regulatory environment.
• Advanced Computer Skills: Uses a wide range of software application features for word processing excel spreadsheets, databases, registers, etc. Assists others with problem-solving on IT systems Experience in using finance systems such as oracle or other accounts payable systems, and experience with case management systems.
• Communication skills: Demonstrates high level verbal and written communication skills, ensuring appropriate format, style and approach is taken to deliver best outcomes for the Inspectorate.
• Planning and Organising: Identifies processes, tasks and resources required to achieve a goal: Identifies more and less critical activities and operates accordingly, reviewing and adjusting as required: Develops and implements systems and procedures to guide work and track progress: Recognises barriers and finds effective ways to deal with them.

Requirements

• A business or administration qualification is desirable.
• Knowledge of and/or experience working with legislation.
• A current Victoria Drivers Licence is desirable but not necessary.

How to Apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.