Business Support Officer - Division of Surgery at ACT Health

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

84284.0

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Referral Handling, Documentation Management, Call Handling, Customer Service, Data Entry, Appointment Scheduling, Communication, Attention To Detail, Adaptability, Confidentiality, Team Culture Cultivation

Industry

Hospitals and Health Care

Description

Employment Type: Full Time, Permanent Classification: Administrative Service Officer Level 3 (PN 63585) Salary: $78,755 - $84,284 (Plus 12.5%25 Super) Location: Canberra Health Services Section: Division of Surgery Closing Date: 15th March 2026 What can we offer you: • Competitive pay rates and excellent working conditions within a tertiary hospital. • Salary Packaging with many options that provide full fringe benefits tax concessions. • Flexible working conditions. • Access to Employee Assistance Program. • Access to onsite Physiotherapists. • Access to onsite cafes, staff cafeteria, pharmacy and gift shop. About the Role: We are seeking a highly motivated individual to join the Surgical Administration Team. The Administration Officers are integral to the success of the Division. They provide high-quality administrative support across all service areas, including, efficient handling of incoming referrals and documentation, professional call handling, and customer service, accurate data entry and appointment scheduling, and collaborative support to clinical and administrative colleagues. We are looking for someone who is a strong communicator, has great attention to detail, prioritises quality in customer interactions, is adaptable and flexible, can manage confidential and sensitive information, and can help cultivate a positive team culture. The Division of Surgery is responsible for delivering inpatient and outpatients surgical services to the ACT and surrounding region. The Division includes Surgical Bookings and Pre-Admission Clinic, Peri-operative Services, Day Surgery Unit and Extended Day Surgery Unit, specialist surgical ward areas, medical and nursing outpatient services, ACT Trauma Service, Intensive Care Unit, Capital Region Retrieval Service, Pain Management Unit and the Trauma and Orthopaedic Research Unit. Part-Time hours may be considered for the right applicant. For more information regarding the position duties click here for the Position Description. Please note prior to commencement successful candidates will be required to: • Undergo a pre-employment National Police Check. • Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy. To Apply: Please apply online by submitting a copy of your CV along with a 2-page Response to the Selection Criteria, listed in the Position Description. ***Please note applications submitted via an agency will not be accepted for this position*** Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. Our Vision: creating exceptional health care together Our Role: to be a health service that is trusted by our community Our Values: Reliable, Progressive, Respectful and Kind CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. If you would like further information regarding this opportunity, please contact Shannon Dougan at (02) 5124 6998 or at Shannon.Dougan@act.gov.au. #LI-DNI

Responsibilities

The role involves providing high-quality administrative support across all surgical service areas, including efficient handling of incoming referrals, professional call handling, and accurate data entry and appointment scheduling. Officers will also collaborate closely with clinical and administrative colleagues to ensure smooth operations within the Division.