ABOUT US

We are a dynamic and rapidly expanding software development and consulting company,
delivering innovative digital solutions and technology strategies to clients across diverse
industries. Our team is passionate about driving growth, efficiency, and innovation, and we
are looking for a Business Support Officer to join us on this exciting journey.

KEY SKILLS & ATTRIBUTES

• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and business

productivity tools (e.g., project management or CRM systems).

• Ability to work independently and collaboratively in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Interest in technology, software development, or consulting is highly desirable.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Business Administration, Management, or related field (or

equivalent work experience).

• Previous experience in business support, administration, or operations (preferably

within IT, software development, or consulting sectors).

• Familiarity with project management methodologies or tools is an advantage.

requirements.

• Business Process & Documentatio

As a Business Support Officer, you will play a key role in ensuring the smooth operation of
business processes, supporting both our leadership team and project teams. You will work
across administration, project coordination, client support, and business operations,
contributing directly to the success and efficiency of the organization.
This role is ideal for someone who is detail-oriented, highly organized, and thrives in a fast-
paced, technology-driven environment.

Key Responsibilities

• Administrative & Operational Support

o Provide day-to-day administrative assistance to the leadership and project
teams.
o Manage schedules, meetings, documentation, and correspondence.

o Support office operations and ensure effective workflow across departments.

• Project & Client Support

o Assist in project coordination, tracking deliverables, and monitoring timelines.
o Prepare reports, presentations, and client-facing documentation.
o Liaise with clients to ensure clear communication and follow-up on project

requirements.

• Business Process & Documentation

o Develop and maintain business documentation, policies, and standard
operating procedures.
o Support compliance with internal processes and external regulatory
requirements.

o Contribute to business improvement initiatives and process optimization.

• Financial & Resource Support

o Assist in budgeting, expense tracking, and procurement activities.
o Coordinate resource planning and allocation for projects.
o Support vendor and supplier management.