ABOUT THE ROLE

As Business Support Officer, you will be responsible for delivering a full administrative support service to the Restart contract, which will involve successful liaison with internal colleagues, stakeholders, supply chain and customers.

KEY RESPONSIBILITIES:

• Handle incoming warm handover calls between local Jobcentres, Supply Chain Partners and Customers in a professional and timely manner.
• Provide an administrative support service to the wider business.
• Process any change of circumstance notifications, ensuring that all relevant parties are notified of any changes.
• Manage multiple mailboxes and ensure any queries are routed appropriately and continue to monitor their progress.