ABOUT US

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons’ mental health.

ABOUT THE ROLE

The Business Support Officer (BSO) plays a key administrative role in supporting the delivery of personalised home care services within HammondCare. Operating with a strong focus on client care, the BSO is responsible for executing a broad range of task-based and problem-solving duties to ensure the smooth operation of care services.

KEY FUNCTIONS OF THE ROLE

The BSO contributes to day-to-day service delivery across the following areas:

• Business Support (supporting operational and administrative functions)
• Client Support (supporting client communication and care coordination)
• Contractor Compliance (ensuring regulatory and onboarding requirements are met)
• Office Administration (maintaining organised, responsive administrative practices) By coordinating these critical functions, the BSO helps maintain high standards of care, communication, and compliance.