Full job description

Business Support Officer

Warrington (Office-Based, 5 Days per Week)

£15.28 per hour + holiday pay

6-Month Temporary Assignment

I'm currently recruiting for a Business Support Officer to join the Asset Management team of a well-established housing organisation in Warrington.

This is a fantastic opportunity for an experienced administrator who enjoys working with data, systems and reporting, and is confident supporting a busy operational team.

What you'll be doing:

• Managing and monitoring team inboxes
• Maintaining accurate records and databases
• Producing reports and working with data using Excel
• Using VLOOKUPs, formulas and Mail Merge as part of day-to-day tasks
• Supporting compliance-related administration and documentation
• Coordinating information across multiple systems
• Responding to customer enquiries and supporting service requests
• Assisting with complaint investigations through information gathering and record management
• Providing general administrative support to the wider Asset Management team

What I'm looking for:

• Strong administration experience within a busy office environment
• Advanced Excel skills, including VLOOKUPs and formulas
• Experience using Mail Merge
• Excellent attention to detail and accuracy
• Strong Microsoft Office skills, particularly Word and Outlook
• Excellent organisational skills and the ability to manage competing priorities
• A customer-focused approach and confident communication skills

Desirable:

• Experience working within social housing, property, repairs, compliance or asset management
• An understanding of housing compliance or regulatory requirements
• Business Administration NVQ Level 3
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