ABOUT THE CANDIDATE

Essential requirements for the role:

• Enthusiastic and keen to learn.
• Be a team player, have excellent organisational and finance skills.
• Be able to prioritise your workload and work to deadlines.
• Possess excellent keyboard and IT skills and must have a working knowledge of Microsoft packages.
• Excellent analytical skills to support with data collection and provision is a key function of this role.
• Minute taking skills.

ABOUT US

We’re the local council for one of the UK’s most vibrant and diverse cities.
Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

ABOUT THE ROLE

Working Hours: 35 Hours Per Week
Contract Type: Permanent, Full-Time
Closing Date: 10 June 2025
Closing time: 11.59pm
Interview Method: In Person

THIS ROLE IS SUBJECT TO:

2 References - Where possible we require 3 years’ employment history
Proof of Manchester Residency – Roles at Grade 1 to 3, traineeships, or apprenticeships will initially only be advertised to Manchester residents and internal candidates. An applicant is classed as a resident of Manchester if they live within the boundaries of the City of Manchester; i.e. Any Council Tax liability for their home would be with Manchester City Council. To check if you fall under the Manchester City Council boundary please visit - https://www.gov.uk/find-local-council
DBS (Disclosure and Barring Service) Clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.
This role is for a Business Support Officer, Level 1, based at Etrop Court, Wythenshawe. As a Business Support Officer for Children’s Services Locality Teams you would be providing administration support to Social Workers, Team Managers, Service Leads and Assistant Directors and some multi agency partners.
You would be undertaking a range of duties from answering the phones, supporting with reception, minuting meetings and panels, paying out cash, ordering and paying for goods and services using a variety of systems, maintaining the customer recording database to name a few.
All of our work involves computers. A lot of the work we do is statutory and must be completed in timescales as it has a direct impact on the lives of children, young people and their families. You would be working as part of a team of Business Support Officers in both your chosen area and also the wider Business Support team citywide.
If you are successful, Business Support Officers work alongside the Children’s Social Work service in Manchester and has a key role in the delivery of high-quality support to people who use services, and those who care for them, as well as families, communities and providers to ensure safe practice and protection from abuse.
If you share Manchester’s clear ambitions in delivering high quality services for the residents of the city, we want to hear from you.

Essential requirements for the role:

• Enthusiastic and keen to learn.
• Be a team player, have excellent organisational and finance skills.
• Be able to prioritise your workload and work to deadlines.
• Possess excellent keyboard and IT skills and must have a working knowledge of Microsoft packages.
• Excellent analytical skills to support with data collection and provision is a key function of this role.
• Minute taking skills

We guarantee assessments for applicants who meet the minimum shortlisting requirements for the role and identify with at least one of the criteria below:

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long-term conditio

If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:

• Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
• References: We’ll require references from your current and previous employer(s).
• Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
• Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council