Business Support Officer at London Borough of Brent

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

37134.0

Posted On

18 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Minute Taking, Administrative Support, Record Keeping, MOSAIC, Multi-agency Engagement, Communication Skills, Interpersonal Skills, Workload Management, IT Skills, Proactive Approach, Attention To Detail, Customer Service

Industry

Government Administration

Description

Salary range: £34,998 - £37,134 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations from time to time A Great Opportunity for a Business Support Officer to join Children Social Care Services Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post To provide administrative support to the specialist teams within the Children’s Social Care Service. This will involve: * minute taking at meetings including strategy meetings * ensure robust tracking of statutory panels / meetings * updating systems * maintaining accurate records and updating folders * uploading partner checks and documentation to MOSAIC * acting as the first point of contact within the relevant teams * maintaining professional communications with internal and external customers and partners * effective multi-agency engagement * taking responsibility for all email/post/telephone queries and handling them as appropriate * taking ownership of the business support needs of the allocated service area and have expert knowledge of their business processes. The Person You will be joining the well-established Business Support Service. We are passionate about the work we do with children and the support provided to the children and their families. You will also join us in having a close working relationship with families and settings. This role makes positive contributions to the services that Brent provides for children and young people. The ideal candidate will be resilient and solution focused, have strong communication skills effectively (oral and written). Excellent interpersonal skills and telephone manners, and the ability to build positive relationships with internal and external partners are all equally important. The successful candidate must be highly organised, be able to manage their workload and maintain attention to detail, prioritise workload for completion within the given deadlines. The successful candidate will have good IT skills and have the ability to use computer systems concurrently, as well as the ability to work on their own initiative and take a proactive approach. Minute taking experience is essential as the role provides efficient and professional day to day support to the administrative needs of the service and the Children and Young People and Community Development department. Why join us? We know people achieve their best when they feel valued. At Brent, you’ll benefit from: * Up to 33 days annual leave (depending on length of service) plus bank holidays * Excellent pension with generous employer contributions (LGPS) [https://www.lgpsmember.org/] * Hybrid and flexible working options available for most roles * Supportive family-friendly policies for parent, guardians, and carers * Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme * Financial support such as education sessions, childcare deposit loans, and season ticket loans * Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities * Learning and development opportunities to help you grow your career * Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment To learn more about our benefits, visit Our offer to you [https://www.brent.gov.uk/jobs-training-and-skills/benefits-of-working-for-brent-council]. Closing date: 2 July 2026 (23:59) We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested in this role, we advise that you apply as soon as possible. Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the essential requirements on the Job description. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here [https://www.cifas.org.uk/fpn]. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk [recruitment@brent.gov.uk]. Job Description [https://www.brent.gov.uk/-/media/files/brent-job-descriptions/2026/3019-business-support-officer-jd.pdf?rev=-1]

Responsibilities

Provide comprehensive administrative support to specialist teams within Children's Social Care Services, including minute taking and record maintenance. Act as the first point of contact for internal and external partners while managing business processes for the allocated service area.