Business Support Officer at myCareer - NSW Government

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

92701.0

Posted On

19 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Customer Service, Attention to Detail, Organizational Skills, Reception, Records Management, Event Coordination, Documentation Preparation

Industry

Government Administration

Description

Business Support Officer, Job-Share, Part Time Role, Ongoing, Sydney This role is a Grade 3/4, with the prorated base salary for this role starting at $84,659 - $92,701 plus superannuation, commensurate with experience. This role is part time – working three days per week (equivalent to 21 hours in total per week), Wednesday to Friday and operates solely from our offices at Kent Street, Sydney. Join INSW and play your part in creating a sustainable infrastructure legacy for NSW! About the Role We are looking for a Business Support Officer to join our Finance and Operations team on a part-time basis and in a job-share arrangement. In this role, you’ll provide exceptional administrative and front of house support to ensure the smooth and efficient operation of our organisation. As the first point of contact for visitors and staff, you’ll deliver a welcoming reception experience and ensure professional, high-quality administrative support across the team. Some of the key accountabilities for the role include: Providing high level customer service as the first point of contact into the organisation, in person and on the phone. Providing a range of administrative and support services, including front reception, records management, routine correspondence, meeting, and event coordination, to support the effective operation of the organisation. Collecting and compiling information and preparing documentation and correspondence in line with quality and organisational requirements, to support information flow and inform decision making. Complete routine purchasing services for the office, ensuring compliance with agency standards and procedures. About You The ideal candidate will have the capacity to work from the office Wednesday to Friday each week and have demonstrated experience in an administrative support role, with the ability to respond to requests in a timely, friendly and efficient manner. You will bring strong attention to detail and accuracy in your work, along with excellent customer service skills that allow you to build positive relationships and create a welcoming experience for staff and visitors. A proactive attitude, great organisational skills, and the ability to juggle priorities will help you thrive in this role. If this sounds like you, we’d love to hear from you. For more information, please refer to the role description. For any questions regarding the recruitment please contact Stephanie Vale via peopleandculture@infrastructure.nsw.gov.au. Why work for INSW? Infrastructure NSW is a NSW Government agency providing independent, evidence-based advice to Government in relation to infrastructure priorities and projects. Its functions and structure are set out in the Infrastructure NSW Act. Our core functions include providing independent and strategic advice to ensure infrastructure investment decisions are underpinned by robust assessment and long-term planning; monitoring NSW’s infrastructure program through independent reviews and expert analysisand managing the procurement and delivery of nominated priority projects. We are committed to fostering a culture of inclusion, providing employees challenging and rewarding work, opportunities for career progression, and learning and development. We offer our employees discounted gym membership, study assistance, salary packaging, and are conveniently located near Wynyard station in Sydney's newest waterfront precinct at Barangaroo. Our commitment to diversity We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQI+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, veterans and women. How to Apply! To apply for this position, please submit your resume and no more than a two-page cover letter which addresses; How do your skills and experiences align with the requirements of the Business Support Officer role? What unique value will you bring to INSW if you are successfully appointed in this position? Closing Date: Tuesday, 03 February 2026 [9.59am] Please note that applications received via email will not be considered. Please apply using the ‘Apply now’ link below. Please be advised candidates will undergo comprehensive pre-employment checks, which may include verification of qualifications, employment history, police clearance, and other relevant assessments. A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months. For general enquiries about the recruitment process, please contact People & Culture at peopleandculture@infrastructure.nsw.gov.au For technical support, please contact support@iworkfor.nsw.gov.au or 1800 562 679

Responsibilities

The Business Support Officer will provide exceptional administrative and front of house support to ensure the smooth operation of the organization. Key tasks include delivering high-level customer service and managing various administrative functions.