Division: Aboriginal Housing Office
Location:Parramatta, NSW, AU, 2150 Coffs Harbour, NSW, AU, 2450
Req ID: 75310

THE WELCOME EXPERIENCE

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

YOUR ROLE

We are seeking a Business Support Officer to provide high-quality administrative and office services that support the efficient operation of our business units and the delivery of services to Aboriginal communities across NSW.
This role offers variety, impact, and the opportunity to work in a collaborative team that values cultural knowledge, professionalism, and community outcomes.

WHAT YOU’LL DO

• Deliver a range of administrative and business support activities to assist in the smooth functioning of the team.
• Manage and process grant payments accurately and in line with governance and compliance requirements.
• Liaise with conveyancers and legal or financial contacts to support timely and accurate conveyance-related payments.
• Maintain accurate records, manage business information and data, and ensure compliance with Aboriginal Housing Office (AHO) standards.
• Prepare reports, correspondence, and presentations to support business managers and Directors.
• Support meetings and events, including scheduling, logistics and documentation.
• Act as the first point of contact for the business unit, providing high-quality customer service and assisting internal staff and external stakeholders.
• Coordinate workflows and share information across teams and external partners to support efficient service delivery.
• Contribute to the continuous improvement of administrative systems and processes.

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• In this role, you’ll often be the first point of contact for the business unit. Can you tell us about a time when you went above and beyond to support someone or provide a positive customer service experience?
• Describe a time when you were given multiple tasks with tight deadlines. How did you prioritise your workload