Education, Skills & Early Years
Lifelong Learning
Business Support Officer Grade 2
Ref: 000932
Contract: Permanent,
Salary: £25,185 - £25,989 per annum (Grade 2)
Hours per week: 36.66
Location: Various Oldham Lifelong Learning Service venues
Closing Date: Sunday 7th September 2025
Interview Date: 19th and 22nd September 2025

KEY REQUIREMENTS:

To succeed in this role, you will be able to:

• Will be experienced in providing high quality business support combined with excellent administration, ICT skills and organisation skills.
• Have excellent customer service skills to deliver polite, courteous and efficient service to colleagues, partners and service users
• Have the ability to work under pressure to competing priorities and demands.
• Have excellent time management skills, be a flexible team player and be able to work at pace with excellent attention to detail.
• Previous experience of working in a Lifelong Learning Service would be beneficial.

ABOUT US:

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:
A Great Place to Live, Healthier, Happier Lives, and Green and Growing.
We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information.

IMPORTANT INFORMATION:

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.
While we embrace the use of AI as an innovative tool to maximise our services at Oldham Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.

ROLE OVERVIEW:

The Lifelong Learning service delivers Adult learning opportunities to over 2,500 learners. An opportunity has arisen to join the service in providing highly effective business support to the Lifelong Learning Service.

KEY RESPONSIBILITIES:

• Provide an excellent level of customer service and exchange a wide variety of information with a range of audiences.
• Provide support to Curriculum teams as identified.
• Data entry including checking documents for completeness and accuracy; attention to detail and an ability to work to required standards with little close supervision is essential.
• Undertake key financial tasks including ordering goods and services, processing payments and balancing and reconciling monies.

To succeed in this role, you will be able to:

• Will be experienced in providing high quality business support combined with excellent administration, ICT skills and organisation skills.
• Have excellent customer service skills to deliver polite, courteous and efficient service to colleagues, partners and service users
• Have the ability to work under pressure to competing priorities and demands.
• Have excellent time management skills, be a flexible team player and be able to work at pace with excellent attention to detail.
• Previous experience of working in a Lifelong Learning Service would be beneficial