Business Support Officer - People and Culture at Pro AV Solutions

, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Administration, Recruitment Coordination, Onboarding, Offboarding, Employee Engagement, Office Coordination, Confidentiality, Written Communication, Verbal Communication, Computer Literacy, Stakeholder Management, Event Coordination, Policy Administration, Records Management, Time Management, Problem Solving

Industry

IT Services and IT Consulting

Description

Business Support Officer – People & Culture Pro AV Solutions Queensland – Brisbane | Full Time Are you passionate about people, culture, organisation, and creating a workplace where employees feel supported, connected, and set up for success? Pro AV Solutions Queensland is seeking a proactive and highly organised Business Support Officer to play a key role in supporting our People & Culture function, employee lifecycle activities, workplace engagement initiatives, and day-to-day business operations. This is a diverse and hands-on role ideal for someone who enjoys variety, takes ownership, and is motivated by making a positive impact on both people and business outcomes. The Role Reporting to the Office Manager, you will provide practical and administrative support across People & Culture, employee experience, recruitment, onboarding, events and general business operations. The key focus of this role will be supporting HR processes and initiatives that contribute to a positive employee experience, strong workplace culture, and smooth operational delivery. You will be responsible for: People & Culture Support Supporting recruitment activities, including candidate coordination, interview scheduling, reference checks, and onboarding preparation. Assisting with employee onboarding and offboarding processes to ensure a professional, consistent, and welcoming employee experience. Maintaining accurate employee records and supporting updates within our HR platform. Coordinating employee milestones, recognition programs, surveys, engagement initiatives, and wellbeing activities. Assisting with HR documentation, policy administration, and internal communications. Handling confidential employee information with professionalism, discretion, and care. Supporting initiatives that strengthen workplace culture, employee connection, and team engagement. Employee Experience & Engagement Acting as a central support contact for employee-related activities and internal coordination. Assisting with employee feedback processes, including surveys and follow-up actions. Coordinating recognition, celebrations, team events, and cultural initiatives. Supporting learning, development, and wellbeing activities across the business. Helping create a positive, organised, and engaging workplace environment. Business & Office Support Providing administrative support to ensure smooth day-to-day office operations. Coordinating facilities, supplies, office maintenance, and general workplace requirements. Supporting company events, team functions, customer engagements, and internal meetings. Assisting with general business processes and operational improvement initiatives. About You You are organised, approachable, professional, and people-focused? Do you enjoy being the person others can rely on and take pride in creating structure, consistency, and a positive experience for employees and stakeholders? You will bring: Previous experience in HR administration, People & Culture support, office coordination, or a similar business support role. Strong organisational skills with excellent attention to detail. A proactive approach and the ability to manage competing priorities. Strong written and verbal communication skills. Confidence handling sensitive and confidential information. A professional, calm, and solutions-focused approach. Strong computer literacy and confidence using business systems. The ability to quickly learn new systems, processes, and ways of working. A genuine interest in employee experience, workplace culture, and supporting people across the business. Why Join Us? At Pro AV Solutions Queensland, you will be part of a collaborative, high-performing team delivering some of Australia’s most exciting audiovisual projects. We offer: A competitive salary package. A strong focus on wellbeing, development, and employee engagement. Regular team events, recognition programs, and social activities. Ongoing training and career growth opportunities. A supportive workplace culture where your contribution to people, culture, and operations will make a real difference. About Us Pro AV Solutions Queensland is a leader in the high-tech audiovisual industry, creating immersive AV experiences that leave a lasting impression. With a national presence and a reputation for excellence, we deliver innovative solutions while building a workplace culture that values collaboration, professionalism, and continuous improvement. Interested? If you are passionate about people, culture, organisation, and being the go-to person who helps keep a business running smoothly, we would love to hear from you. Please apply with your resume and a short cover letter outlining how you can support our people, culture, and business operations.

Responsibilities

Provide administrative support for People & Culture functions, including recruitment, onboarding, and employee engagement initiatives. Manage day-to-day office operations, facilities coordination, and internal business processes to ensure a positive workplace culture.