Contract Type
Permanent
Working Pattern
Full time - flexible working may be considered
Working Hours
35 hours
Salary
£23,502.92
Location Options
Birmingham with part of the week working from home
Function Type
Administration and Business Support
An exciting opportunity has arisen within SRA’s Business Support Unit for a Business Support Officer role.
As Business Support Officer, you will be responsible for delivering high quality business support services to our internal and external stakeholders and customers.
You will provide an excellent level of customer service, answer telephone calls, handle written enquiries and deliver a variety of different services to our customers. The role requires you to be customer focused with the ability to professionally handle daily demands while achieving excellent quality results.
You will support various departments in accordance with business needs, giving you the opportunity to develop your knowledge of the organisation. You will also review your own workload regularly to accommodate changing work priorities and be flexible to carry out necessary ad hoc administrative tasks when required.

USEFUL INFORMATION

• There is a role profile attached at the bottom of this advert which details the full skills and experience we are looking for.
• Interviews will take place week commencing 16 June 2025 via MS Teams.
• A suitable start date will be discussed with the successful candidate, however we do forecast this to be around 28 July 2025.
• This role will be based in the office 1-2 days a week, and from home rest of the week.
• If you have any questions about the role or organisation that aren’t answered on our website or in the advert, please contact us via recruitment@sra.org.uk
• Take a look at our staff videos to see what our offices look like and what it is that makes people proud to work at SRA.

HOW TO APPLY

To apply for this role, click the apply button at the bottom of the page. Please upload a cover letter that provides examples against the criteria listed above within the ‘What we are looking for’ section and address how your knowledge, skills and experience relate to the role requirements. We suggest answers are kept to one A4 page.
Closing date: 8 June 2025 at 23:55
The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards.
We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life.
Additionally, we provide a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
Vacancy closing date: 08/06/2025, 23:55

Please refer the Job description for details