Job Introduction
We have an opportunity for a Business Support Officer, Statutory Services, working within Corporate Operations, Business and Executive Support, District Children and Families based at The Old House, Lichfield and occasionally having to work from Burntwood Library.
This is a full-time permanent position. The hours of work are Monday-Thursday 8.30am-5.00pm and Friday 8.30am-4.30pm. The post holder will be predominantly office based, although some home working is arranged on a rota basis dependant on the demands of the service.
We are looking for someone to provide a high-level business support administration to work to support Social Work Practitioners across several teams.
Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for Children and Families in the community. All that work in the background does not just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.
Main Responsibilities
The successful candidate will provide core business functions in addition to collaborating with Team Managers, Social Workers, professionals and partners. This will include attending and servicing a variety of statutory meetings across the districts.
You will need full knowledge of Microsoft Office 365 and the ability to use the main applications. You will also chase professionals for paperwork to make sure work is completed to the required deadlines. A part of this role is inputting data, sharing data and helping to ensure the data base is up to date and ensuring its accuracy by cleansing data as and when needed. You may also be required to undertake a range of financial transactions. In addition, there will be the opportunity to support wider more generic office functions to support the delivery of all business support services.
The Ideal Candidate

Working in Business Support requires teamwork, good organisational skills and a good level of competency using IT systems. You will also need:

• NVQ Level III in Business Administration or equivalent.
• An IT qualification equivalent to the competency level of ICDL Advanced (L3) or equivalent.
• Excellent communication skills because you will interact with lots of people across the organisation and externally through phone, in person and email.
• Good organisation skills and meticulous, as you will be keeping data updated and you will be working to deadlines.
• A flexible approach to work as sometimes things can change, so you will need to be able to prioritise work and sometimes change tasks quickly.
• A passion to always give the best service.

Please refer the Job description for details