Business Support Senior Administrator at Computershare Deutschland GmbH Co KG

Bristol, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

26000.0

Posted On

17 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Excel, Microsoft Word, Problem Solving, Compliance Processes, Written Communication, Verbal Communication, Stakeholder Management, Data Accuracy, Administrative Support, Subject Access Requests (SARs), Risk Reporting, Process Improvement

Industry

Financial Services

Description

Location: Bristol (Hybrid) In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. [https://www.computershare.com/flex] We give you a world of potential The Deposit Protection Service (DPS), a division of Computershare, manages one of three Tenancy Deposit Protection Schemes across the UK. These government-approved schemes are designed to securely safeguard tenants’ deposits in accordance with legal requirements throughout the duration of a tenancy. Learn more about The Deposit Protection Service here. [https://www.depositprotection.com/] We’re pleased to offer a fantastic opportunity within the DPS team. This role allows you to contribute to impactful work while continuing to grow your experience in a collaborative and supportive environment. A role you will love As a Business Support Senior Administrator, you’ll work at a regional level within the DPS division, partnering closely with teams across Operations, the DPS Contact Centre, Risk, Billing, and Financial Crime. This varied position offers a strong sense of ownership, where you’ll balance priorities, meet key deadlines, and play an important role in keeping business operations running smoothly. Reporting to the Business Support Manager, you’ll handle escalated queries from the Administration Support Team, making sure deliverables meet agreed service levels. You’ll also support colleagues by sharing guidance, producing regular reports, and maintaining high standards of data accuracy. In addition, you’ll contribute to government and risk reporting and coordinate system-related issues by logging, prioritising, and providing updates to stakeholders. Some of your key responsibilities will include: * Managing Subject Access Requests (SARs) and delivering them within required timeframes * Providing clear, professional responses to both client and internal queries * Keeping current with Business Support processes and wider organisational procedures * Acting as a Business Continuity Champion or Deputy, meeting all associated requirements * Taking ownership of your workload and performing effectively under pressure * Contributing to risk-related activities and supporting project work as needed * Identifying and implementing process improvements to increase team efficiency Salary, location and hours This is a hybrid role, and the position is full time, Monday to Friday, with no weekend working required. The starting salary is £26,000 (dependent on experience and interview performance). You’ll need to live within a one-hour commute of our Bristol office (Bridgwater Road, South Bristol, BS13 8AE Computershare - Google Maps [https://www.google.com/maps/place/Computershare/@51.4234888,-2.6331831,17z/data=!3m1!4b1!4m6!3m5!1s0x48718c5d4ff20217:0x90bbae1db1f45d55!8m2!3d51.4234888!4d-2.6306082!16s/g/1tdf0t65?entry=ttu&g_ep=EgoyMDI2MDYxMy4wIKXMDSoASAFQAw==]) What will you bring to the role? To succeed in this role, you’ll be proactive, well organised, and confident in managing your own workload. You’ll bring strong attention to detail and a commitment to delivering accurate, high-quality work. As a reliable member of the team, you’ll build positive relationships and take a practical, solutions-focused approach. This opportunity is ideal for someone with solid administrative experience who is looking to make a meaningful contribution, with scope to take ownership and add value across the business. You will also demonstrate: * Excellent attention to detail * Strong working knowledge of Microsoft Excel and Word * A problem-solving mindset, with the ability to suggest practical solutions * Understanding of compliance processes and escalation pathways * Excellent written and verbal communication skills, with the ability to tailor your approach * Proven ability to build strong relationships with both internal and external stakeholders * Knowledge of the Deposit Protection Service (desirable) Rewards designed for you Flexible work to help you find the best balance between work and lifestyle Health and wellbeing rewards that can be tailored to support you and your family Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well. Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub [https://www.computershare.com/careershub] A company to be proud of We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. Fairness and culture We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access [https://www.computershare.com/access] for further information. Since 1978, we’ve been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we’re now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.

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Responsibilities

The role involves managing business support operations, handling escalated queries, and delivering Subject Access Requests within required timeframes. It also requires coordinating system-related issues and contributing to government and risk reporting.