Business Support & Service Delivery Program & Project Manager at Firstrust Bank
Conshohocken, PA 19428, USA -
Full Time


Start Date

Immediate

Expiry Date

02 Oct, 25

Salary

0.0

Posted On

03 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Service Delivery, Communication Skills, Humility, Citizenship, Hiring, Color, Computer Science, Technology Implementation, Training, Operations, Accountability, Decision Making, Confidentiality, Genetics, Sensitive Information, Finance, Business Operations

Industry

Information Technology/IT

Description

PHYSICAL AND SENSORY REQUIREMENTS:

  • Prolonged periods sitting at a desk and working on a computer.

EDUCATION, TRAINING AND EXPERIENCE:

  • Bachelor’s Degree required in Business, Computer Science and or comparable work experience preferred
  • Seven (7) to ten (10) of relevant business experience, with preference for background in Finance, Operations, Project Management. Banking Experience Required
  • Excellent writing and communication skills to clearly articulate complex ideas and hold executive presence with senior leadership.
  • Proven experience with requirement builds and technology implementation for improved service delivery.
  • Knowledge of Project Management Methodologies with Project Management Certification Preferred
  • Ability to build trust across organization and create accountability for delivery of high quality and timely results.
  • Highly skilled to prioritize and manage projects and deliver on multiple initiatives that have significant and/or financial impact to the organization.
  • Demonstrates high standards and prudent decision making & confidentiality in working with sensitive information.
  • Able to work both at a high level and in detail to drive routine business operations.
  • Team player who respectfully challenges ideas, demonstrates humility, and can collaboratively implement cross-functional solutions.
  • Continuous learner who is motivated by complex challenges and opportunity for exposure across a growing enterprise
    Firstrust Bank provides equal employment opportunity without regard to race, color, creed, sex (including pregnancy), age, gender, (including gender nonconformity and status as a transgender or transsexual individual), physical or mental disability, religion, national origin, genetics, marital status, veteran’s status, ancestry, citizenship, sexual orientation, or other characteristics protected by applicable law. This policy applies to all areas of employment, including, without limitation, recruitment, hiring, training and development, promotion, transfer, termination, compensation, benefits, and all other conditions and privileges of employment in accordance with applicable federal, state and local laws.
    Firstrust Bank is an Equal Opportunity Employer.
    If you have a disability and need an accommodation to complete the application process, please email Firstrust Bank Human Resources Department HResources@firstrust.com. Include your full name, best way to reach you, and the accommodation needed to assist with the application process.
    Firstrust provides reasonable accommodations so that disabled individuals may participate in the application and selection process. Please state your reasonable accommodation request for assistance in your message.
    Only reasonable accommodation requests related to applying for a specific position within Firstrust will be reviewed at the email address and phone number supplied.
    Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing or calling: reasonableaccomdations@firstrust.com or 215-728-826
Responsibilities
  • Manage projects independently from inception to delivery using sound judgment in resolving project challenges and ongoing monitoring once the project is completed.
  • Facilitate detailed requirements discussions across stakeholder groups and promote optimal testing plan/strategies.
  • Effectively communicate with the business lines and senior leadership to ensure project timelines, scope of projects, and risks are communicated and transparent to all stakeholders.
  • Provides leadership to technology and business partners to turn requirements into delivery with analyses and recommendations for solutions that meet business objectives within a timely and cost-effective manner.
  • Present solution options and project status to the leadership, represent project team in decision group meetings working closely with product owner and subject matter experts (SMEs).
  • Demonstrate a high degree of time management and organization to drive project deliverables. Ensures all infrastructure build activities are supported by adequate documentation.
  • Gain approval & effectively communicate with partners including requirements, expectations, dependencies, and results of validation for projects.
  • Develop thorough documentation for onboarding/training team members for learning and development.
  • Serving as primary point of contact and team representative with internal and external partners which incudes external vendors
  • Collaborating with team leadership to vet analysis and ensure analysis quality
  • Coordinating with team leadership and others, as assigned, to ensure analytics are aligned with team and system imperatives
  • Acts as an active and visible leader within the team, including training team members, including onboarding new team members.
  • Shares best practices across departments.
  • Automate daily procedures using AI.
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