Business Support Team Leader at East Suffolk Council

East Suffolk, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

38220.0

Posted On

02 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, People Management, Customer Service, Administrative Services, Financial Reporting, Performance Management, Process Improvement, Collaboration, Attention To Detail, Technical Support

Industry

Government Administration

Description

* East Suffolk Council, Lowestoft NR33 0EQ or Melton, Woodbridge IP12 1RT * £35,412 - £38,220 per annum (pro rata for part time staff) * 37 hours per week * Permanent East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council's Environmental Services team as a Business Support Team Leader. The role: Environmental Services covers a diverse range of regulatory and advisory services within East Suffolk Council including food safety, occupational health and safety, public health, noise and nuisance issues, air quality, animal health, contaminated land, climate change and other environmental issues. As a Team Leader you would be leading and managing the team of Environmental Services Support Officers to provide effective and efficient technical and administrative services. You would be expected to work collaboratively with teams across the council and directly with customers to provide a high-quality service. You will be responsible for supporting the team in providing and overseeing management, financial and performance information as required. What you will need: If you are an excellent team player, who is determined, self-motivated and passionate about delivering high quality customer service, along with a good eye for detail and committed to delivering continuous improvement in processes and practices then we would love to hear from you. If you think you have what it takes to be successful in this role, even if you don’t meet all the essential requirements, please apply. We would appreciate the opportunity to consider your application. Why work for us? East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube) [https://www.youtube.com/watch?v=TSWedQksWt0]. Here are some of the main benefits: * Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays) * Local government pension scheme * Flexible working arrangements * Learning and development tailored to your role * A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. * Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. Find more information about what we offer in our benefits brochure (pdf) [https://sccrecruit.blob.core.windows.net/assets/Sites/ESC/Employee-Benefits-Brochure-2021.pdf]. To find out more For an informal discussion regarding this post, please contact James Windsor on by emailing james.windsor@eastsuffolk.gov.uk Closing date: 11am, 19 July 2026 Interview date: Week commencing 27 July 2026 How to apply Step 1 - Read the advert and the Job Description and Person Specification Business Support Team Leader [https://sccrecruit.blob.core.windows.net/esc-assets/Job_descriptions/Business Support Team Leader JD - June 2026.docx] Step 2 - Complete the Supporting Statement template (docx) [https://sccrecruit.blob.core.windows.net/esc-assets/Templates/Supporting_Statement_Template_ESC.docx]. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted). Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. For more information, check out the How to Apply section of our Career Site (URL). [https://www.suffolkjobsdirect.org/#en/sites/CX_6001/pages/104036] East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk. We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers. To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0 [https://www.youtube.com/watch?v=TSWedQksWt0]

Responsibilities

Lead and manage a team of Environmental Services Support Officers to provide efficient technical and administrative services. Oversee the delivery of management, financial, and performance information while collaborating with council teams and customers.