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Business Sys. Analysis Analyst at NTT DATA

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Process Improvement, Issue Resolution, Administrative Support, Client Applications, Transaction Processing, Standard Operating Procedures, Confidential Materials Handling, Reporting, Filing, Project Management, Task Organization, Prioritization, Customer Requests, SLA Compliance, Documentation

Industry

IT Services and IT Consulting

Description

In this Role you will be Responsible For: Highest-level of support on programs, projects, reporting, filing for the BPO organization (electronic and hard copy), confidential materials handling, and issue resolution through experiences performing the role. Subject matter expert in particular area of administrative support. * Assists to review, update and implement process and policy improvements The candidate is responsible for reading and understanding the process documents provided by the customer. Analyze the insurance request received from the customer and process as per standard operating procedures. Familiarize, navigate multiple client applications and capture the necessary information to process customer requests. Ensuring accurate and timely completion of transactions to meet or exceed client SLAs. Organizing and completing tasks according to assigned priorities. Most problems they handle require standard solutions. They may manage small projects with oversight from their supervisor.

Responsibilities

The candidate will provide high-level support for programs and projects within the BPO organization, including handling confidential materials and issue resolution. They will analyze insurance requests and ensure accurate and timely completion of transactions to meet client SLAs.