ESSENTIAL EXPERIENCE:

• 3+ years of experience as a Business System Analyst within the financial services or banking sector.
• Strong knowledge and experience working with T24 (Temenos) banking systems or mortgage systems.
• Proven experience in gathering and documenting business and technical requirements.
• Understanding of software development lifecycles (SDLC) and Agile methodologies.
• Experience with business process mapping, data analysis, and workflow automation.
• Excellent communication and stakeholder management skills.

EDUCATIONAL REQUIREMENTS:

• Bachelor’s degree in Computer Science, Information Technology, Business Information Systems

KEY RESPONSIBILITIES:

• Act as a liaison between business units and IT teams to gather, analyse, and document business and system requirements.
• Evaluate business processes, anticipate requirements, and recommend areas for improvement.
• Collaborate with stakeholders to define and document functional and non-functional requirements.
• Support system enhancements, implementations, and upgrades related to T24 or mortgage systems.
• Work closely with developers, testers, and project managers to ensure alignment between technical solutions and business needs.
• Conduct impact analysis and feasibility studies for new system changes.
• Assist in system configuration, troubleshooting, and problem resolution.
• Develop and execute test plans to ensure system functionality meets business requirements.
• Provide user training and ongoing system support to internal stakeholders.
• Document system processes, workflows, and key decision points.
• Ensure compliance with industry regulations and internal standards