BUSINESS SYSTEMS ADMIN I

Date: Sep 3, 2025
Location: Winnipeg, MB, CA, R3H 0S5
Company: Magellan
Magellan Aerospace is a global, integrated aerospace company that provides complex assemblies and systems solutions to aircraft and engine manufacturers, and defence and space agencies worldwide. At Magellan we have over 80 years of collective knowledge and experience in the aerospace industry, and believe one truth: People create value.
Employees are our greatest resource in working towards a successful future, and together we build professional relationships that thrive. We know that personal development is fundamental to the success of every individual and invest in our employees.
When you are part of Magellan, you are part of the team!

POSITION SUMMARY

In this role you will be responsible for providing technical support to end-users, maintaining IT equipment and systems, and assisting with day-to-day IT operations. This is an excellent opportunity for someone who enjoys problem-solving and working with technology in a fast-paced environment.

POSITION REQUIREMENTS

• 0–2 years of experience in an IT helpdesk, technical support, or customer service role.
• Basic understanding of Windows operating systems, Microsoft 365, and common business applications.
• Familiarity with networking concepts, printers, and mobile device support.
• Excellent problem-solving, troubleshooting, and communication skills.

• Act as the first point of contact for end-user IT support requests, providing prompt and effective resolution.
• Troubleshoot and resolve hardware, software, network, and peripheral issues on desktops, laptops, mobile devices, and other equipment.
• Install, configure, and maintain end-user devices, operating systems, and business applications.
• Support user account management, including onboarding, offboarding, and permission changes.
• Maintain accurate records of incidents, requests, and solutions in the IT ticketing system.
• Assist with inventory tracking, asset management, and equipment procurement.
• Support IT projects such as system upgrades, deployments, and infrastructure maintenance.
• Help enforce IT policies, security best practices, and data protection measures.