COMPANY OVERVIEW:

ENVO Drive Systems is a leader in the electric mobility industry, offering a wide range of innovative mobility products across multiple sales channels, including e-commerce websites, dealers, and major retailers like Costco and BestBuy Canada. With operations spanning North America and a growing international presence, ENVO is committed to streamlining its operations through advanced automation, AI-driven business intelligence, and sophisticated supply chain and inventory management systems.

QUALIFICATIONS:

• Exceptional organizational skills, with the ability to manage complex systems and workflows in a clear and structured manner.
• Proven experience in operations, logistics, and business systems management, preferably within e-commerce or mobility industries.
• Strong knowledge of Zoho business tools, including Zoho CRM, Zoho Inventory, and Zoho Analytics, with the ability to customize and develop solutions using Zoho’s coding environment.
• Experience with APIs, automation, and integrations, particularly for order fulfillment and inventory management.
• Expertise in using AI and machine learning tools for business intelligence, specifically for inventory optimization and seasonal stock management.
• Strong analytical and problem-solving skills with a focus on process optimization and continuous improvement.
• Ability to code and program, with proficiency in languages such as Python, JavaScript, or similar.
• Strong communication and collaboration skills, with the ability to work cross-functionally with teams including logistics, sales, and IT.
• Experience with multiple sales channels, including e-commerce, retail, and dealer networks, is highly desirable.
• Knowledge of 3PL management and logistics operations is a plus.
  *

EDUCATION & EXPERIENCE:

• Bachelor’s degree in Operations Management, Supply Chain, Business Administration, Industrial Engineering or a related field.
  5+ years of experience in operations management, ERP implementation or business systems optimization, with at least 2 years of experience in a role focused on Zoho business tools and coding.

ROLE OVERVIEW:

ENVO is seeking a highly skilled Operations & Business Systems Specialist to join our team. This position will be responsible for organizing and updating workflows, SOPs, and management dashboards across ENVO’s diverse operational landscape, with a focus on optimizing the supply chain, logistics, and inventory management processes. The ideal candidate will have a deep understanding of business systems, logistics, and order fulfillment, combined with strong programming skills to customize and deploy solutions within e-Commerce and the Zoho business tools infrastructure. The role will require a blend of technical expertise and operational knowledge to maximize automation and AI integration in inventory management and seasonal stock replenishment.

KEY RESPONSIBILITIES:

• Analyze and optimize ENVO’s existing workflows, SOPs, and management dashboards across all business operations.
• Oversee and streamline supply chain management, vendor relations, inbound shipments, and inventory control for hundreds of SKUs across multiple seasons.
• Develop and implement sophisticated order processing and fulfillment APIs to integrate with five 3PL partners and various sales channels.
• Automate processes using AI-driven business intelligence tools, with a focus on inventory management and seasonal replenishment.
• Manage the flow of inventory across five D2C e-commerce websites, dealer networks (140+ dealers), and large retail partners like Costco and BestBuy Canada.
• Build and maintain custom Zoho-based solutions to support complex logistics, sales channels, and customer service requirements.
• Collaborate with cross-functional teams to identify areas for improvement and deploy solutions that maximize operational efficiency.
• Provide ongoing training and support to internal teams on new workflows and automated systems.
• Monitor, report, and improve key performance metrics across operations and supply chain.