BUSINESS SYSTEMS ANALYST - CREDIT SYSTEMS:

On behalf of our Banking client, Procom is searching for a Business Systems Analyst - Credit Systems for a 6-month role. This position is a hybrid position with 3 days onsite at our client’s Toronto office.

BUSINESS SYSTEMS ANALYST - CREDIT SYSTEMS - JOB DESCRIPTION:

The Business Systems Analyst will work within the Business Applications Management team to support the migration of an old credit processing application to a new internal system. This role involves gathering requirements from stakeholders, participating in user acceptance testing, and providing second-line support for application end-users.

BUSINESS SYSTEMS ANALYST - CREDIT SYSTEMS - MANDATORY SKILLS:

• 4-5 years experience in business analysis or program/project delivery roles
• Strong documentation skills and ability to translate business needs
• Strong interpersonal skills for leading meetings and ensuring alignment
• Experience writing test cases and executing functional testing
• Familiarity with data governance, integrity, and compliance principles
• Ability to collaborate effectively with technical teams and business stakeholders
• Experience with end-to-end delivery from requirements to testing and validation

BUSINESS SYSTEMS ANALYST - CREDIT SYSTEMS – NICE-TO-HAVE SKILLS:

• Familiarity with BClass (legacy in-house banking system)
• Experience with iCap
• Background in commercial or small business credit
• Exposure to solution design documentation processes
• Understanding of financial services or banking operations

• Elicit requirements from stakeholders, identifying pain points or improvements
• Create necessary Enterprise Delivery Framework (EDF) documentation
• Participate in User Acceptance Testing (UAT)
• Prepare training materials and draft communications for end-users
• Provide second-line support for application end-users
• Collaborate with technical teams and business stakeholders
• Review solution design documents and provide feedback