BUSINESS SYSTEMS ANALYST IT L2 (DIGITAL TRANSFORMATION)

Location: Torrance, CA (Hybrid – 4 days/week onsite and 1 day/week remote)
Contract Duration – September 2025 – August 29, 2026, with strong possibility of an extension
This Business Systems Analyst will be supportingEnterprise-wide digital transformation projects involving a large set of stakeholders & dependencies. The primary responsibilities for this BSA will include the following:
· Perform System Analysis for assigned projects and enhancements to new or existing systems following our client’s SDLC methodology (Agile & Waterfall) and deliverables
· Facilitate workshops (e.g. JAD Sessions)
· Perform data analysis, business process and workflow analysis
· Gather, refine, and validate complex business requirements and combine into a clear and prioritized backlog
· Occasionally manage project plan, staff tasks and progress & report status
· Coordinate, schedule and chair meetings with multiple stakeholders & distribute meeting minutes
· Support production systems as needed
· Create and execute test cases(Whitebox & backbox) that involve complex batch and online processing
· Create presentations using MS PowerPoint communication material relevant to a variety of stake holders including business

REQUIRED SKILLS AND EXPERTISE:

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience.
• 4 to 6 years of Business Systems Analysis experience.
• Experience delivering consumer facing websites, digital platforms or services that involve complex data, transactions & integrations
• Strong hands on experience with Agile & Waterfall Delivery models
• Experience with facilitating workshops (example - JAD Sessions, Empathy Mapping etc.).
• Skilled in performing data analysis, mapping out business processes as well as analyzing workflows and creating workflow diagrams
• Clear communication skills with the ability to communicate and negotiate with stakeholders
• Ability to collaborate well with a diverse set of team members (team player)
• Technical background to clearly understand complex business requirements and benefits of assigned projects
• Ability to innovate and multi-task with minimal oversight

· Basic ability to perform the following duties:

• Gather/refine complex business requirements, recommend or make decisions on business requirements/interdependencies
• Develop complex business cases
• Create impact analysis to make recommendations
• Present and defend complex positions and strategies for business decisions processes and plans
• Assess corporate impacts of changes and recommend strategies to senior management

· Basic understanding of the business architecture and its relationship to other architectures

• Basic knowledge of Compliance, governance structures and audit principles
• Well-versed in working with both Visio and MS PowerPoint

PREFERRED SKILLS AND EXPERTISE:

· Automotive industry background and business acumen

• Familiarity with lead management, vehicle sales, financing process and CRMs, OEM, Customer & Dealer Interaction models as well as related business processes

· Familiarity with Jira/Confluence tools to manage project artifacts, user stories, test cases etc.
· Ability to perform the role of Scrum-Master (when needed)

DESIRED SKILLS AND EXPERTISE (NICE TO HAVE):

· Familiarity with Fleet Business and CRM system
Job Type: Contract
Pay: $97,057.00 - $116,885.85 per year

Ability to Commute:

• Torrance, CA 90501 (Required)

Ability to Relocate:

• Torrance, CA 90501: Relocate before starting work (Required)

Work Location: In perso

OTHER DUTIES MAY INCLUDE THE FOLLOWING:

· Analyze business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions
· Assist in the business process redesign and documentation as needed for new technology
· Translate high level business requirements into functional specifications for the IT organization and manages changes to such specifications
· Negotiate agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation
· Work with business partners within one business function to align technology solutions with business strategies
· Support several moderately complex business processes
· Assist Project Managers in development of project plans and use associated project planning tools as needed
· Assume the Project Manager responsibilities in preparing and facilitating the project plan for smaller projects
· Conduct feasibility studies to assess cost/benefit, efficiency, and technical viability of solutions to business problems
· Coach less experienced staff

· Basic ability to perform the following duties:

• Gather/refine complex business requirements, recommend or make decisions on business requirements/interdependencies
• Develop complex business cases
• Create impact analysis to make recommendations
• Present and defend complex positions and strategies for business decisions processes and plans
• Assess corporate impacts of changes and recommend strategies to senior managemen