NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. NFI Parts maintains extensive cross-references for parts and has established relationships with over 1,000 suppliers. Learn more at www.nfi.parts.

POSITION SUMMARY

The Business Systems Analyst is responsible for supporting the continuous improvement of systems, reporting and business processes at NFI Parts. This role works directly with business users and IT to manage the entire software development lifecycle for system enhancements. This includes gathering business requirements, creating specification documentation, designing solutions, creating test plans, conducting testing, training users, implementing the solution, and supporting the resolution of post implementation issues.

REQUIREMENTS

• Bachelor’s degree in Computer Science, Business Administration, or a related field.
• Experience with Oracle ERP and data management tools.
• Experience with data analysis tools such as Excel, SQL, and Power BI
• Strong knowledge of MS Office Suite
• Strong understanding of business process modeling and workflow analysis.
• Proficient in project management methodologies and system development lifecycles.
• Analytical mindset with the ability to initiate creative solutions based on quantitative and qualitative data.
• Effective communication skills, capable of presenting complex technical information to non-technical stakeholders.
• Detail-oriented with strong organizational and project management skills.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Availability to work off hours and weekends.
  Travel may be required for this position

• Works with business area representatives to assess potential new business improvement opportunities.
• Develops and implements systems solutions for business area needs.
• Develops expertise in potential business solutions / tools for assigned functional areas.
• Develops and executes detailed test plans for system enhancements.
• Participates as core team member on business systems projects.
• Leads and manages system enhancement related projects.
• Collaborates with central IT team to translate business requirements into technical systems requirements.
• Supports the creation of user training documentation for system enhancements.
• Conducts user training to business users on system enhancements.
• Supports day to day end user requests related to core business systems.
• Troubleshoots system related issues and coordinates with IT to resolve.
• Develops and maintains report requests through Power BI and SQL.
• Supports any testing required for system outages, upgrades, or deployments.
• Maintains repository of all system configuration and customization documentation.
• Additional tasks as assigned.