JOIN US AS WE CHANGE HEALTHCARE FOR THE BETTER.

OceanMD, a WELL Health Company, is the leading provider of EMR-integrated Patient Engagement and eReferral tools in Canada, playing a critical role in millions of patient visits and thousands of referrals every week. Our digital healthcare solutions empower patients and physicians to overcome the barriers preventing the timely delivery of healthcare services. By replacing paper forms with digital tools, we give patients and providers secure ways to connect, share health information, and update patient records. Our tools:

• Empower patients to share health information with their physician before, during, and after visits, helping to ensure health records are up to date and accurate while improving patient care.
• Meet the growing demand for digital solutions with online booking and secure messaging that improves the patient’s experience, reduces the need for unnecessary phone calls, and makes clinics more efficient.
• Improve access to care by replacing faxes, displaying wait times, and reducing the time to process and access specialist referrals.

WHO WE NEED

We are seeking a Business Systems Analyst to design, implement, and optimize the internal systems and tools that support our day-to-day operations. In this role, you will be responsible for developing cross-platform automations and managing integrations between CRM platforms, ticketing systems, and our learning management system (LMS). You will also lead improvements to knowledge management practices and create data dashboards that surface insights to support decision-making. This is a hands-on position suited for someone who enjoys building practical solutions rather than focusing solely on strategy. Your technical expertise, ability to think in systems, and focus on operational efficiency will contribute directly to advancing our mission to improve healthcare delivery.
This full-time, hybrid role requires working in our Toronto office, two to three days per week.

WE ARE TRANSFORMING PATIENT CARE ACROSS THE COUNTRY AND WE’VE ONLY JUST BEGUN. JOIN US

We are always on the lookout for ethically driven, intelligent, and compassionate professionals who want to be part of an energetic culture and company, people who are interested in contributing their talents in a challenging, interdisciplinary environment. If you feel you meet 70% of the qualifications we are looking for and are determined to make a difference, we encourage you to apply. We promise to consider your application fully.
Express your interest here, explore what we do here, or follow us on LinkedIn to stay connected.
We strive to build a diverse team and encourage applications from traditionally underrepresented groups. If we can make this easier through accommodation in the recruitment process, please let us know.

LI-Hybrid

• Empower patients to share health information with their physician before, during, and after visits, helping to ensure health records are up to date and accurate while improving patient care.
• Meet the growing demand for digital solutions with online booking and secure messaging that improves the patient’s experience, reduces the need for unnecessary phone calls, and makes clinics more efficient.
• Improve access to care by replacing faxes, displaying wait times, and reducing the time to process and access specialist referrals