Your Responsibilities

This is a hands-on Business Analyst role where you'll be involved from understanding the problem through to shaping, configuring and validating the solution.

You will :

• Partner with business and technology stakeholders to understand business needs, problems, opportunities and desired outcomes.
• Assess configuration impacts and dependencies, document changes and validate that configured solutions behave as intended.Translate complex business needs into clear, practical and testable functional requirements.
• Analyse current and future-state processes, identifying gaps, dependencies, impacts and opportunities to improve.
• Develop acceptance criteria and maintain requirements traceability throughout the delivery lifecycle.
• Work closely with Architecture, Engineering, Quality Engineering and delivery teams to ensure requirements are understood and solutions remain aligned to the intended outcome.
• Get hands-on with the application, translating approved requirements into system configuration, business rules, workflows, parameters and other supported settings.
• Support testing, investigate configuration issues and help resolve problems within your area of responsibility.
• Maintain clear analysis, requirements and configuration documentation to support delivery, release and operational handover.
• Bring structure to ambiguity, facilitate different perspectives and help stakeholders reach a shared understanding of what needs to be delivered.

About You

You will bring:

• Proven experience working as a Business Analyst within a technology, transformation or delivery environment.
• Strong capability across requirements elicitation, functional analysis, process mapping, acceptance criteria and requirements traceability.
• A structured approach to problem solving, with the ability to distinguish the underlying business problem from the requested solution.
• Strong stakeholder engagement and facilitation skills, with the confidence to work across both business and technical audiences.
• The ability to navigate ambiguity, ask the right questions and bring clarity to complex or evolving requirements.
• Strong written communication and the ability to produce clear, concise and usable BA artefacts.
• A genuine interest in systems and how they can be configured to support business outcomes.
• Experience with application configuration, workflows, business rules, parameters or similar system functionality will be highly regarded.
• The judgement to recognise when an issue sits within your remit and when it requires input from Architecture, Engineering or other specialists.
• A practical, collaborative and outcome-focused approach - you're not someone who wants to write a requirements document and hand it over. You want to see the solution through.
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