Leatherhead Office, KT22 7SU | Full-Time | £45-50,000 per annum (depending on experience)
To manage and support the core business applications and the related data. To assist in the development / management of processes around these systems.

• Develop, manage, and maintain the CRM system (Access CRM/ThankQ)
• Regularly monitor and ensure the accuracy, integrity and completeness of data in the core systems
• Develop, manage, and maintain point of sale tills. (Shopify/Toast/Gamma)
• Assist users with understanding and following established workflows and procedures within the systems including creating user guides, conducting training sessions, or answering specific questions about how to best utilise the system for their needs.
• Build dashboards and reports to assist the business teams.
• Liaise with 3rd party vendors on system issues and new releases.
• Oversee testing, deployment, and acceptance of changes to systems.
• Manage application user accounts / licences and induct new staff.
• Act as administrator on core systems
• Identify opportunities for ongoing improvements.
• Document business needs and requirements
• Ensure that all business systems comply with data protection, industry regulations and internal security policies.
• Develop small scale solutions around our core systems.
  To perform any other duties reasonably asked by the role’s line manager.